Agency Director

SOSi • Atlanta, GA

2d • Onsite

About The Position

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide. Overview This position is contingent upon contract award SOSi is seeking an Operations Manager to join our Management Team to support our DOJ customer. Essential Job Duties Manage contract execution for a single customer agency (e.g., a specific DOJ component or participating federal law enforcement agency) across all locations throughout the United States. Directly supervise subordinate supervisors, Office Managers, Project Directors, and Operations Supervisors supporting that agency nationwide. Oversee and/or directly perform all recruiting and hiring activities for the customer agency, ensuring qualified personnel are placed in accordance with task order requirements. Execute the Contractor’s quality control and training programs across all sites supporting the agency, maintaining consistent performance standards. Recruit and hire supervisors in close coordination with the Agency Contracting Officer’s Representative (ACOR) and the Contractor’s Program Manager. Approve hiring of all personnel within the agency’s area of responsibility. Serve as the primary Contractor point of contact for the agency’s ACOR, QAEs, and Government stakeholders on contract performance, staffing, and technical matters. Monitor agency-specific performance metrics, ensure compliance with task orders, and facilitate seamless transitions or phase-ins at agency sites. Report agency performance, staffing status, and operational issues to the Program Manager.

Requirements

• Bachelor’s degree from an accredited institution OR equivalent professional experience in contract management, law enforcement support, or legal/administrative services.
• At least five (5) years of progressive supervisory experience managing distributed teams supporting law enforcement or legal operations.
• Minimum of two (2) years of recent experience in analytical processes, legal assistance, or related administrative support services.
• Demonstrated ability to direct multiple concurrent tasks/projects across geographically dispersed locations.
• Proven experience overseeing recruitment, hiring, training, and quality control processes in a contract environment.
• Strong oral and written communication skills sufficient to interact effectively with Government representatives (COR, ACOR, QAE), attorneys, special agents, and contractor staff.
• Ability to obtain and maintain security clearance for assigned agency
• U.S. citizenship required.

Nice To Haves

• Master’s degree in business administration, public administration, criminal justice, or a related field.
• Direct experience supporting asset forfeiture programs or similar law enforcement administrative services for federal agencies.
• Prior experience managing federal government service contracts, particularly IDIQ or labor-hour contracts for DOJ or other law enforcement entities.
• Familiarity with DOJ Consolidated Asset Tracking System (CATS), seized/forfeited asset processes, and relevant federal acquisition regulations.
• Experience with database management, automated office procedures, and performance reporting in a regulated, high-volume environment.

Responsibilities

• Manage contract execution for a single customer agency across all locations throughout the United States.
• Directly supervise subordinate supervisors, Office Managers, Project Directors, and Operations Supervisors supporting that agency nationwide.
• Oversee and/or directly perform all recruiting and hiring activities for the customer agency, ensuring qualified personnel are placed in accordance with task order requirements.
• Execute the Contractor’s quality control and training programs across all sites supporting the agency, maintaining consistent performance standards.
• Recruit and hire supervisors in close coordination with the Agency Contracting Officer’s Representative (ACOR) and the Contractor’s Program Manager.
• Approve hiring of all personnel within the agency’s area of responsibility.
• Serve as the primary Contractor point of contact for the agency’s ACOR, QAEs, and Government stakeholders on contract performance, staffing, and technical matters.
• Monitor agency-specific performance metrics, ensure compliance with task orders, and facilitate seamless transitions or phase-ins at agency sites.
• Report agency performance, staffing status, and operational issues to the Program Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees