Agency Compensation Consultant

EMC Insurance Companies

109d•Remote

About The Position

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. This position is eligible to work from home anywhere in the United States Serves as a high level technical resource on agency compensation programs. Responsible for designing, implementing, and maintaining competitive compensation and incentive plans for agency distribution, ensuring strict compliance with all agency compensation contracts, agreements, and regulatory requirements. Provides regular analysis of compensation programs, including agent tiering strategies, to ensure alignment with EMC’s business objectives. Acts as a key partner to regional and field leadership, including Sales Directors and RVPs, delivering insights, training, and guidance to support strategic execution. Leads the administration and optimization of distribution and compensation management systems, ensuring accuracy, efficiency, and alignment with enterprise goals. Collaborates across departments to improve workflows, support decision-making, and drive continuous improvement in compensation strategy and execution

Requirements

Bachelor’s degree preferably in finance, business or marketing, or equivalent relevant experience
Eight years of experience in Agency/Carrier compensation and/or sales program management
Exceptional knowledge of the property and casualty insurance industry and independent agency operations
Excellent verbal and written communication, including presentation abilities
Excellent analytical, problem-solving, critical thinking, and organizational abilities
Excellent interpersonal and leadership skills
Excellent ability to build strong partnerships with business units to drive results
Excellent ability to create, read, and interpret agency-company contracts and compensation agreements
Excellent understanding of financial statements and commonly used financial acumen and business concepts
Excellent with business intelligence software such as PowerBI and more
Excellent ability to identify, adopt and implement innovative solutions
Excellent ability to raise new ideas and challenge the status quo
Strong Microsoft Office Suite skills
Occasional travel: a valid driver’s license with an acceptable motor vehicle report per company standards required if driving

Nice To Haves

Insurance designations, such as CPCU, AIDA, AAI, AIA or ARC preferred

Responsibilities

Gathers agency compensation data from internal systems, market surveys and agency performance metrics
Audits data for accuracy, completeness and consistency across platforms
Resolves discrepancies in compensation records and ensures system integrity
Analyzes agency performance metrics to identify compensation trends and outliers
Evaluates effectiveness of current compensation models using Key Performance Indicators such as payout ratios, growth and retention
Monitors seasonal or cyclical patterns in agency productivity and merger/acquisition activity
Builds and refines agency compensation models, in partnership with Distribution and Compensation Management (DCM) platform partners, to simulate payout scenarios and forecast financial impact
Leads and coordinates the launch of new or revised compensation programs across field teams
Ensures systems, tools, and workflows are configured to support compensation structures
Collaborates with Legal, Compliance, and IT to ensure contract language, system logic, and compensation terms are synchronized and enforceable
Partners with DCM partners to integrate plans into platform
Develops training materials to conduct sessions for field staff on compensation mechanics
Creates FAQs, guides and toolkits to support ongoing understanding and adoption
Addresses implementation challenges such as system errors, payout/calculation discrepancies, or program confusion
Consults with leadership and cross-functional teams to align compensation strategies with company-wide goals, market trends, and performance outcomes
Provides subject matter expertise and training on compensation design, including incentive structures, agent segmentation, and tiering strategies
Ensures all agency compensation programs and agreements comply with state and federal regulations.
Collaborates with Legal and Compliance to address regulatory changes and mitigate risk
Develops and maintains documentation of agency compensation policies, procedures, and compliance protocols to support transparency and audit readiness
Attends industry workshops, webinars, and conferences on agency compensation trends and regulatory updates
Stays current with compensation-related laws and industry regulations
Documents lessons learned from stakeholder engagements to build internal best practices
Drives continuous improvement by identifying EMC opportunities to enhance compensation programs, tools, and communication strategies

Benefits

More than 105 years of financial strength and stability
Named a five-star insurance carrier by Insurance Business America
Two-time recipient of the Best Practices Award of Excellence from the Independent Agents & Brokers of America
Multiple locations recognized as Top Workplaces based solely on team member feedback
Corporate culture that engages and empowers team members to achieve their best
Outstanding benefits with life, medical, dental, vision and prescription drug coverage
Competitive paid time off plan and a full day of volunteer time off annually
Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
Professional development and growth opportunities, including tuition reimbursement
Wellness initiatives to improve team member well-being and reduce health insurance costs
Flexibility to dress for your day and opportunities for alternative work arrangements