AFTERNOON RECEPTIONIST

Chase Oaks Church•Plano, TX

2d•Onsite

About The Position

The Receptionist receives calls, determines the nature of the business, and directs calls to the proper destination; she also provides a professional and warm greeting to the public and performs general office support as needed. The schedule for this position typically covers the afternoons, Monday-Thursday (12:30 p.m. – 5:00 pm.) and the fourth Friday morning of each month (8:00 am. – 12:00 pm.)

Requirements

Commitment to outstanding customer service
Excellent communication skills
Team-Player
Flexibility to work in a dynamic, fast-paced environment
High Attention to detail
Well versed in data entry procedures and practices
Energetic
Organized
Ability to multitask
Minimum 2+ years in front desk and customer service capacities and/or training; or equivalent combination of education and experience.
Proven record of answering and directing phone calls in a busy front office.
Ability to speak effectively and understandably on the phone. The ability to effectively present information and respond to common inquiries regarding Chase Oaks ministries is also required. High attention to customer service.
Strong working knowledge of Microsoft Office, Outlook calendaring, and email
Basic knowledge of Excel
Strong Data Entry skills
Familiarity with Databases
Qualifications for employment at Chase Oaks Church requires being a Christ-follower—whose work history and lifestyle shows a consistency to adhering to the scriptural principles of the Bible—and agreeing with the Purpose, Strategy, and DNA statements of Chase Oaks. We request that each staff member be “All – In” and be committed to the local body of Christ at Chase Oaks Church in the areas of worship, groups, service and giving.

Nice To Haves

College degree preferred

Responsibilities

Receives incoming calls and directs caller to destination
Answers basic questions covering the ministries and programs at Chase Oaks Church
Warmly greets visitors and connects them to the person they have come to see
Checks-in Pastor-of-the-Day (POD) visitors and notifies assigned pastor of visit
Receives deliveries into mailroom and sends an email to staff when received.
Maintains switchboard views and external contacts/internal reception files.
Manages inventory of office supplies and paper, submitting weekly orders including special staff orders and processing invoices.
Manages office kitchen inventory, including ordering and stocking supplies.
Ensures cleanliness of the lobby space and readiness of neighboring conference room’s space and beverage offerings
Performs a variety of clerical duties as the need arises.
Trains new substitutes receptionists and administrative team members on covering the front desk in their absence
Locates sub when absent to ensure coverage.