Aftermarket Sales Administrator
About The Position
About Oshkosh Defense, an Oshkosh company Oshkosh Defense stands behind those who dedicate their lives to protecting others. As an industry-leading tactical vehicle manufacturer, every day we strive to meet or exceed our customers' ever-changing needs with next generation defense technologies and advanced systems. We operate with unparalleled commitment to those who depend on our products and services worldwide to perform their missions. JOB SUMMARY: The Aftermarket Sales Administrator is responsible for supporting the Aftermarket sales teams focused primarily on Defense Logistics Agency (DLA) replacement parts sales for equipment, ensuring timely order processing, customer communication, and maintain data management within the Aftermarket, while adhering to strict compliance regulations.
Requirements
- Associate’s degree in a related field with two (2) years relevant experience (equivalent to five (5) years total in education and experience); or prior relevant internship experience with Oshkosh Corporation; or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role.
Nice To Haves
- Experience with Microsoft Teams, Excel, and Word; experience working with ERP or inventory management systems (such as JD Edwards, SAP, or similar) preferred.
- Experience working with manufactured parts, components, or supply-chain–driven environments preferred.
- Familiarity with government contracting, including an understanding of how government entities procure goods and manage solicitations, preferred.
- Ability to communicate effectively with internal customers
- High degree of initiative, follow-through, and organizational skills
- Ability to handle multiple tasks simultaneously
Responsibilities
- Route parts through internal pricing and data capture systems (PCF) to obtain required pricing for quote development.
- Cross reference OEM to Oshkosh service part numbers
- Parts identification: Support updates and reporting activities within internal quoting and reporting systems (FAST, LAMLINKS), and other reporting tools.
- Review and process DLA solicitations posted via the Defense Logistics Agency solicitation platform (DIBBS), as directed, to identify required parts and quoting requirements.
- Order processing: Receiving and processing customer orders for aftermarket parts, verifying part numbers, quantities, and ensuring accurate pricing.
- Inventory management: Validate part availability and stock status as required to support accurate and compliant quote submissions.
- Quote generation: Creating detailed quotes for customers based on required parts, including pricing and delivery timelines.
- Customer support: Provide Order Status Reports and Pending Quote updates to internal stakeholders and government customers, as appropriate and directed.
- Data management: Maintaining accurate customer information in Capture Team File (Customer Account Information).
- Compliance management: Adhering to all relevant industry regulations regarding part sales
- Closely review & analyze customer RFQ's, Contracts, and/or Purchase Orders to ensure that we can conform to the part(s) or kit(s) requested as well as adhering to the customer's Terms and Conditions.
- Review technical documentation and drawing references to verify part numbers and revision compliance, ensuring alignment with solicitation requirements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
