Aftermarket Inside Sales - ( Thermal)

CPM Holdings, Inc. • Horsham Township, PA

1d

About The Position

Under the direction of the Vice President of Aftermarket, the purpose of this job is to help grow the aftermarket sales revenue for Thermal and Extrusion parts and service in North America (Mexico, Canada, USA). Accurately prepare quotes and review T&Cs on received orders to meet and exceed customer expectations and to secure the success and profitability of CPM Process Solutions.

Requirements

• Knowledge of product, theories and practices of industry.
• Background in industrial sales, selling processes and Incoterms.
• Both verbal and written communication skills are essential, as the role involves engaging with customers over the phone and through email.
• Ability to identify potential leads and reach out to them effectively.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to work under critical time deadlines and pressures.
• Ability to function well in a high-paced and at times stressful environment.
• Bachelor's degree preferred
• Minimum 5 years of industry related experience.
• Sitting in a normal seated position for extended periods of time.
• Reaching by extending hand(s) or arm(s) in any direction.
• Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.
• Communication skills using the spoken word.
• Ability to see within normal parameters.
• Ability to hear within normal range.

Nice To Haves

• Experience with CRM platforms preferred for managing customer interactions.
• Bilingual: Spanish, French not required but preferred.
• Should be proficient in local language

Responsibilities

• Prepare quotes for customers based on email request, phone calls and outside sales managers leads.
• Assist locating new sales opportunities through tactics like cold-calling and building mailing lists.
• Provide effective customer service to enable the company to maximize sales and profits.
• Provide effective communication to other team members to ensure on-time delivery and accuracy.
• Developing meaningful relationships with customers to encourage trust and loyalty.
• Following up on sales leads to further the sales process.
• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Participate in company sales meetings in order to increase communication, understanding, and teamwork.
• Understanding customers’ needs and identifying sales opportunities.
• Provide and populate information relevant to quotes and follow ups using the existing platforms (Salesforce, SAP, etc.) in order to meet expectations of CPM managers, team members, and customers.
• Reviewing T&C’s on upcoming purchase orders and verifying prices and parts are correct.

Benefits

• CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level