Aftercare Specialist - Rapid Rehousing

Anthos Home•New York, NY

3d•$65,000 - $70,000•Hybrid

About The Position

Anthos|Home is seeking an experienced social worker to serve in the new role of Aftercare Specialist - Rapid Rehousing. The Aftercare Specialist - Rapid Rehousing (RRH) will work in a team reporting to the Aftercare Supervisor - Rapid Rehousing. In this role, the Aftercare Specialist - RRH will be responsible for working with Participants throughout their program enrollment to ensure housing stability before, during, and after placement. The Aftercare Specialist - RRH will conduct needs assessments for all Participants, working with the household to address goals related to education, employment, health, and mental health. The Aftercare Specialist- RRH is the primary point of contact for Participants from referral through housing and aftercare and should also work closely with the Participant’s support network including the Aftercare Supervisor - RRH, the Aftercare Associate – Opportunity Navigator, and the Property Provider, as needed.

Requirements

A bachelor’s degree in Social Work or a related field, and/or 4-6 years of experience working with people in the housing and human service sector is required.
Bilingual in Spanish/English
Excellent interpersonal skills
Familiarity with the NYC housing market and voucher system
Excellent verbal, written, and communication skills
Willingness to travel and make regular visits in the community
Ability to use public transportation or meet the same travel requirements with reasonable accommodation
Ability to ascend/descend stairs, as some work locations may not have accessibility to an elevator, or meet the same requirements with reasonable accommodation
Experience with community-based outreach
Ability to utilize critical thinking skills in decision-making situations, good organizational, data analysis, and record-keeping skills, and good independent judgment
Proficiency in MS Word, Salesforce, Excel, and PowerPoint, and familiarity with online data systems
Passion for the mission of the organization
Ability to work in a diverse environment

Nice To Haves

Experience working with youth a plus
bonus if candidate has experience with Salesforce or Eccovia

Responsibilities

Assess immediate needs of clients and makes appropriate referrals to prepare to be rapidly rehoused and to support stabilization in permanent housing
Identify Participant strengths and barriers to stability and assist Participants to reducing barriers and linking to resources and services
Provide aftercare, case management, and advocacy services to Participants
Provide proactive follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem-solving, and identification of resources
Biweekly contact by phone, in addition to quarterly in-person in-unit contact once participant is housed to ensure general overall safety and wellness of the participant
Provide referrals to community resources, as needed, for issues related to mental health, wellness, legal, and other areas of support
Attend meetings and case conferencing as needed to ensure collaborative supports are being provided to the Participants to ensure stability
Respond to emergencies during normal business and after hours, participating in the on-call roster for all of Anthos|Home Participants and Property Providers
Maintain thorough and accurate progress notes and correspondence while maintaining the confidentiality of program Participants, staff, and organizational information at all times.
Complete tasks and provide support within the Aftercare Team on an ad hoc basis.