Aftercare Coordinator

Pyramid Healthcare•Langhorne, PA

41d

About The Position

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Summary: Case Management and coordination of care for clients/families in residential treatment including individual case management/family case management services to support client and family engagement in treatment, group facilitation for education and skill development in collaboration with the clinical team, and admission, aftercare/ discharge planning, and referral and external provider coordination and support.

Requirements

High School Diploma or equivalent required.
1 year in a drug and alcohol or mental health setting preferred.
Driver’s License preferred
CPR/BLS preferred.
Excellent oral and written communication and interpersonal skills
Sound clinical judgment and excellent clinical skills
Ability to problem solve by gathering and analyzing information
Ability to handle a crisis situation and react appropriately
A working knowledge of federal and state standards as well as regulating body standards.

Responsibilities

Coordination of client engagement through appointments, aftercare plans, schedules and meetings in collaboration with treatment team.
Coordination and communication with referral sources and outside providers through consistent, professional communication, assessment of needs, and documentation of contact at admission and for the duration of treatment. This may include communication or coordination for UR, legal, and employment needs for the client.
Provides case coordination services for clients through coordinating transportation needs.
Providing individual case coordination sessions.
Assists in development of aftercare plan, providing referral and aftercare provider contact, addressing outside provider needs.
Assists with groups to support clinical services provided, and supporting clients on a weekly basis to support engagement in the program.
Participates in treatment team collaboration and maintains professional, collaborative communication with counselors and treatment team.
Documentation of client, family, referral, and outside provider contacts in Carelogic in accordance with program timelines
Collaboration with client navigation team for client aftercare needs.
Provides onsite support for Enhanced Outpatient Sessions (EOS) appointments between clients and Client Navigation team.
Participate in mandatory corporate training, program training and professional development.
Other duties as assigned