Aftercare Case Manager

Our Lady's Inn•New Melle, MO

36d

About The Position

The Aftercare Case Manager works with clients who have joined the Our Lady’s Inn Aftercare Program as they transition from the Residential Program. He/she facilitates the transition by assisting with housing navigation services and providing a continuation of services received in the Residential Program, including case management, advocacy, resource referral, and general support. The Aftercare Case Manager maintains a connection with clients and their families, supporting the family on their path toward stability and self-sufficiency. The Aftercare Case Manager must have a demonstrated ability to work within a trauma-informed care approach to service delivery.

Requirements

Bachelor’s Degree
Case management experience within the social services field. Experience working with the unhoused population and knowledge of community resources for homeless individuals.
Organized, detail-oriented, reliable. Excellent driving record. Strong computer and database skills.

Responsibilities

Establish and nurture a therapeutic relationship with clients to facilitate a smooth transition to the Aftercare Program.
Coordinate community resources as needed for specific client needs.
Establish regular communication and or meetings with assigned clients.
Establish and maintain professional boundaries with each client.
Utilize the agency database to maintain accurate records of contacts, case management, material, and other support provided, and progress made on her goals.
Transport clients to those appointments that are significant in helping clients move forward, such as court appearances, employment interviews, and social services or housing meetings.
Develop and administer surveys to Aftercare clients to assist in ascertaining their current needs and tracking progress while enrolled in the program.
Attend community resource networking meetings as assigned to develop relationships and resources within the community.
Coordinate the annual client Christmas “Adopt a Family” giving program, including donor solicitation, client participation, and gift distribution.
Understand and adhere to OLI policies and procedures as outlined in the employee handbook.
Maintain a network of local housing and other resources that can benefit the clients and continuously look for additional resources to share with clients.
Attend weekly staff meetings and all staff meetings.
Support in-house residential program by assisting with front office duties, meal preparation and serving food, and transportation of clients.
Other duties as assigned.