After-hours On Call Coordinator
About The Position
Phoenix Home Care and Hospice is adding an After-Hours On Call Coordinator to our St. Louis, Mo Team! If you have a heart for helping people, love to play a supportive role in healthcare and truly make a difference in someone's life? If you answered yes then Phoenix Home Care and Hospice would love to hear from you! Job Duties: 5pm-8am Monday through Friday and 24 hours Saturday and Sunday. Represent Phoenix Home Care and the After-hours On Call department in a professional and courteous manner at all times. Develop and maintains relationships with clients by providing high quality customer service. Responsible for all communication with clients and staff after normal office hours on weekdays, weekends, or observed holidays. Respond to all after hours worker injury calls and refers employee to appropriate medical facility for treatment. Must work well in fast paced environment and adapt quickly to changing conditions Oversee all field staff and re-staff as necessary when the main office is closed Be available to take calls as directed by the Manager
Requirements
- Excellent attendance and punctuality
- Multi-tasker a must
- Great phone etiquette
- Must be organized
- Must be at least 18 years of age.
- High school diploma or equivalent.
- Must work well in fast paced environment and adapt quickly to changing conditions
Nice To Haves
- Prior scheduling experience preferred
Responsibilities
- Represent Phoenix Home Care and the After-hours On Call department in a professional and courteous manner at all times.
- Develop and maintains relationships with clients by providing high quality customer service.
- Responsible for all communication with clients and staff after normal office hours on weekdays, weekends, or observed holidays.
- Respond to all after hours worker injury calls and refers employee to appropriate medical facility for treatment.
- Oversee all field staff and re-staff as necessary when the main office is closed
- Be available to take calls as directed by the Manager
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
