After Care Coordinator

American Addiction Centers•Charlotte, NC

21h•Onsite

About The Position

The After Care Coordinator supports grieving families and professional staff, providing access to community resources such as grief counseling and support groups for donor families. This role involves developing and managing bereavement workshops and events, ensuring appropriate follow-up, and facilitating responses to post-donation requests. The coordinator also works with Community Services to lead a volunteer team to expand community outreach and participates in quality assurance and performance improvement, supporting and engaging staff in the mission of LifeShare. Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed from the combination of Advocate Aurora Health and Atrium Health. It provides care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. It services nearly 6 million patients, is engaged in hundreds of clinical trials and research studies with Wake Forest University School of Medicine as its academic core, and is recognized for expertise in various medical fields. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, offers one of the nation’s largest graduate medical education programs, and provides more than $6 billion in annual community benefits. The organization is committed to transforming care, reshaping access, and inspiring professionals.

Requirements

Bachelor's Degree in counseling, social work, chaplain or other related field required.
Valid driver's license required.

Nice To Haves

Master's Degree preferred.
Experience with organ, tissue, and eye donation and transplantation preferred.
Experience in the fields of trauma, grief, and bereavement preferred.

Responsibilities

Supports grieving families and professional staff.
Provides access to community resources for donor families such as grief counseling and support groups.
Develops and manages bereavement workshops and events for donor families.
Ensures appropriate follow up with donor families to include evaluating and facilitating a response to post-donation requests from donor families.
Works with Community Services to lead volunteer team to expand outreach to community.
Participates in quality assurance and performance improvement.
Supports and engages staff in the connection to the mission of LifeShare.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
Premium pay such as shift, on call, and more based on a teammate's job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Paid Time Off programs.
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.