Affordable Housing Specialist - Multi-Family Property Management

Udr • Newport Beach, CA

439d • $52,000 - $56,160

About The Position

The Affordable Housing Specialist at UDR, Inc. is responsible for ensuring compliance with Affordable Housing Programs across multiple properties. This role involves processing applications, maintaining waitlists, and educating residents about program regulations. The specialist will work closely with monitoring agents and program administrators to ensure compliance with local and state regulations while providing exceptional customer service to residents and internal teams.

Requirements

• Experience in residential properties, property management, or related business operation is required.
• Experience working with federal housing programs and financial eligibility determination.
• Administrative experience is necessary.
• Section 8 experience is required.
• OneSite software experience is a plus.
• Bachelor's degree and equivalent experience preferred.

Nice To Haves

• Experience in affordable housing programs.
• Knowledge of local and state housing regulations.

Responsibilities

• Maintain up-to-date knowledge on all Affordable Housing Program regulations.
• Update application renewal and affordable unit leasing documentation as necessary.
• Process applications for Affordable Housing and Section 8 applicants including credit and resident certification.
• Approve qualified applications and maintain participant files to ensure completeness of required documentation and verifications.
• Educate and advise residents regarding program issues and conduct program orientations for participants as needed.
• Keep up to date on affordable housing policy changes and confirm compliance with local and state rules and regulations.
• Work with respective monitoring agents and program administrators to ensure maximum allowable rents and income levels.
• Review utility allowance schedules to ensure compliance and maximize net rents.
• Provide superior customer service to internal and external customers.
• Prepare and confirm required data entry to update month-end reporting.
• Investigate and take appropriate action for fraud, unreported income, etc.
• Provide backup to sales as needed to assist and interact with prospects by answering questions, lease terms, and the local area.
• Assist with reports and tasks associated with the operation of the community and ensure compliance with applicable laws and company policies.
• Assist the Business Manager team in collecting rent, utility payments, and fees to reduce delinquency and bad debt write-offs.
• Perform administrative tasks associated with site operations including accounting and financial reporting, reconciling resident accounts, and performing other clerical tasks as needed.
• Assist with resident communication as needed and assist other communities as necessary or requested.
• Create, update, and conduct periodic Affordable Housing Program training for UDR associates.
• Complete internal training for market-rate and affordable housing using One-Site software.
• Perform other duties as assigned or as necessary.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: Bachelor's degree