Aesthetician/Esthetician

Benefit Cosmetics-posted 2 months ago
$17 - $19/Yr
Entry Level
Onsite • Berkeley, CA
501-1,000 employees
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We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic because when we're laughing & having fun, that's when we're our most beautiful. We're known to work smart & laugh hard. Sound like you? You've come to the right place!

  • Customer is the number one focus, and all employee actions are to reflect this priority.
  • Greet customers in 30 seconds or less
  • Follow the Beauty ABC's & Service ABC's selling formula, including all processes trained in the Global Service Handbook
  • Maintain an enthusiastic floor presence
  • Build and maintain good customer relationships
  • Keep accurate and complete records in the Retail/POS system
  • Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
  • Effectively communicate with customers and co-workers
  • Ensure all clients read and sign the service E-waiver form (customer protection, service release form)
  • Perform only "Benefit-trained" services offered on the service menu and ensure customer satisfaction
  • All other duties as assigned
  • Achieve daily/ weekly/ monthly individual service goals
  • Maintain target services per hour
  • Make product recommendations and hand over service customers to Beauty Artists at the end of the service
  • Promote a feel-good, fun, and gossip-free environment for customers and employees
  • Build strong positive relationships and treat others with respect
  • Be on time and ready to work all shifts
  • Be passionate and tenacious
  • Act professionally, ethically, and with integrity
  • Use good judgment
  • Ensure that boutique deposits are maintained in accordance with Benefit's policies; required signoff on deposits in partnership with the Boutique Proprietor, Assistant Boutique Proprietor, and/or Key Holder
  • Participate in inventory control
  • Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor
  • Communicate inventory needs and concerns to Boutique Proprietor
  • Properly and accurately register all sales
  • Communicate training needs that will result in increased sales to Boutique Proprietor
  • Ensure compliance with all Company and boutique policies and procedures
  • Maintain authority of personnel in the Boutique.
  • Verbally communicate with clients and Boutique employees in a clear manner
  • Assume all opening/closing responsibilities.
  • Receive increased security access within the Retail/ POS system to execute customer returns, discounts, and employee transactions.
  • Maintain excellent cash management and management of the safe and applicable security codes.
  • Count cash and balance registers and cash deposits.
  • Operate POS system, e-waiver iPad, boutique technology, shipment scanner gun, laptop (used for online scheduling), alarm keypad, and calculator.
  • Partner with the Regional Boutique Proprietor on ALL issues or questions.
  • Appropriately react and handle emergencies and loss prevention issues when opening or closing the Boutique.
  • Use all resources and tools to create the best atmosphere for our customers and employees.
  • All other duties as assigned.
  • Must maintain compliance with state board regulations at all times.
  • Maintain and display a valid state-issued aesthetician or cosmetologist license for the work state. The employee is responsible for any fees, additional training, and/or renewals needed as a requirement.
  • Flexibility regarding work hours; ability to work nights, weekends, and some holidays.
  • This position requires the final candidate to successfully pass an E-Verify check.
  • Must be comfortable selling makeup & upselling services.
  • Must be comfortable traffic stopping outside of the Boutique.
  • Consistent and reliable attendance.
  • Ability to operate POS system, iPad, Boutique technology, laptop (used for on-line scheduling).
  • Proven strong service history.
  • Can initiate and manage change in a positive manner.
  • Comfortable and competent at make-up application.
  • Strong communication skills.
  • Flexible and adaptable to customer needs.
  • comprehensive health, dental and vision plans
  • a 401(k) plan with employer matching
  • various paid time off programs
  • employee discount/perks
  • life insurance
  • disability insurance
  • flexible spending accounts
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