Aesthetician/Esthetician
About The Position
We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place! Essential Duties and Responsibilities -Customer Service/Experience- Customer is the number one focus, and all employee actions are to reflect this priority. Greet customers in 30 seconds or less Follow the Beauty ABC’s & Service ABC’s selling formula, including all processes trained in the Global Service Handbook Maintain an enthusiastic floor presence Build and maintain good customer relationships Keep accurate and complete records in the Retail/POS system Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer. Effectively communicate with customers and co-workers Ensure all clients read and sign the service E-waiver form (customer protection, service release form) Perform only “Benefit-trained” services offered on the service menu and ensure customer satisfaction All other duties as assigned -Results- Achieve daily/ weekly/ monthly individual service goals Maintain target services per hour Make product recommendations and hand over service customers to Beauty Artists at the end of the service -Teamwork- Promote a feel-good, fun, and gossip-free environment for customers and employees Build strong positive relationships and treat others with respect Be on time and ready to work all shifts Be passionate and tenacious Act professionally, ethically, and with integrity Use good judgment Ensure that boutique deposits are maintained in accordance with Benefit’s policies; required signoff on deposits in partnership with the Boutique Proprietor, Assistant Boutique Proprietor, and/or Key Holder Participate in inventory control Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor Communicate inventory needs and concerns to Boutique Proprietor Properly and accurately register all sales Communicate training needs that will result in increased sales to Boutique Proprietor Ensure compliance with all Company and boutique policies and procedures The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.
Requirements
- Must maintain compliance with state board regulations at all times.
- Maintain and display a valid state-issued aesthetician or cosmetologist license for the work state. The employee is responsible for any fees, additional training, and/or renewals needed as a requirement.
- Flexibility regarding work hours; ability to work nights, weekends, and some holidays.
- This position requires the final candidate to successfully pass an E-Verify check.
- Must be comfortable selling makeup & upselling services.
- Must be comfortable traffic stopping outside of the Boutique.
- Consistent and reliable attendance.
- Ability to operate POS system, iPad, Boutique technology, laptop (used for on-line scheduling).
- Proven strong service history.
- Can initiate and manage change in a positive manner.
- Comfortable and competent at make-up application.
- Strong communication skills.
- Flexible and adaptable to customer needs.
Responsibilities
- Greet customers in 30 seconds or less
- Follow the Beauty ABC’s & Service ABC’s selling formula, including all processes trained in the Global Service Handbook
- Maintain an enthusiastic floor presence
- Build and maintain good customer relationships
- Keep accurate and complete records in the Retail/POS system
- Safeguard and keep all customer information confidential
- Effectively communicate with customers and co-workers
- Ensure all clients read and sign the service E-waiver form
- Perform only “Benefit-trained” services offered on the service menu and ensure customer satisfaction
- Achieve daily/ weekly/ monthly individual service goals
- Maintain target services per hour
- Make product recommendations and hand over service customers to Beauty Artists at the end of the service
- Promote a feel-good, fun, and gossip-free environment for customers and employees
- Build strong positive relationships and treat others with respect
- Be on time and ready to work all shifts
- Be passionate and tenacious
- Act professionally, ethically, and with integrity
- Use good judgment
- Ensure that boutique deposits are maintained in accordance with Benefit’s policies
- Participate in inventory control
- Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor
- Communicate inventory needs and concerns to Boutique Proprietor
- Properly and accurately register all sales
- Communicate training needs that will result in increased sales to Boutique Proprietor
- Ensure compliance with all Company and boutique policies and procedures
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
