Aesthetic Assistant - Sweetgrass (Nexton)

GVO Partners•Summerville, SC

About The Position

At Sweetgrass Plastic Surgery and Med Spa, we are a seamless, collaborative medical practice where highly trained Physicians, Nurse Practitioners, Physician Assistants, Registered Nurses, and Aestheticians deliver elite services and advanced techniques. We are dedicated to providing an exceptional aesthetic experience, combining expert care with an exceptional patient experience. We’re looking for a polished, detail-driven Aesthetic Assistant to support both clinical and front-of-house operations within our busy med spa and plastic surgery practice. This is a hands-on, fast-paced role that blends patient-facing care, treatment room support, and operational coordination to ensure a seamless, high-end patient experience. You’ll work closely with providers, clinical staff, and front-desk teams to support patient flow, assist during aesthetic treatments, and maintain an organized, welcoming clinical environment. Flexibility, professionalism, and a strong service mindset are essential in this role.

Requirements

Minimum of 1 year of experience in a medical, aesthetic, dermatology, plastic surgery, or med spa environment
Strong interpersonal and communication skills with a patient-first mindset
Highly organized, detail-oriented, and comfortable multitasking in a fast-paced setting
Ability to work collaboratively as part of a clinical team
Comfortable assisting providers and supporting both clinical and front-office functions
Availability to work a minimum of 30 hours per week
Professional, polished, and patient-focused
Calm and efficient under pressure
Strong attention to detail
Team-oriented and adaptable
Comfortable in a cosmetic and aesthetic clinical environment

Nice To Haves

Prior experience in plastic surgery or medical aesthetics
Phlebotomy experience or certification (or willingness to obtain)
Experience with skincare products and common aesthetic concerns
Familiarity with rebooking metrics, skincare sales, or clinic KPIs
Experience taking before-and-after clinical photographs

Responsibilities

Greet and check in patients, ensuring all required forms, consents, and documentation are completed in compliance with HIPAA
Maintain a welcoming, professional waiting area and communicate wait times clearly to patients
Provide exemplary customer service and support a high-touch, luxury patient experience
Rebook patients and assist with provider schedule coordination as needed
Follow up with patients post-treatment to ensure satisfaction and address questions or concerns
Room patients and gather relevant medical history
Prepare treatment rooms and equipment prior to consultations and procedures
Assist providers during medical and aesthetic treatments as directed
Take clinical photographs and perform numbing when appropriate
Assist with mixing, drawing up, and logging aesthetic products, including: Neuromodulators and dermal fillers PRF, PRF EZ Gel, PDGF, Sculptra, and Radiesse
Clean, turn over, and restock treatment rooms efficiently between patients
Monitor patient flow and proactively communicate updates to providers and staff
Manage and maintain inventory of medical and office supplies
Ensure provider rooms are fully stocked and prepared throughout the day
Support day-to-day operational needs of the practice with flexibility and teamwork
Crosstrain to assist clinical and front-desk teams as needed
Maintain strict patient confidentiality and uphold ethical standards at all times
Demonstrate a polished, professional appearance and communication style
Act with integrity and discretion in all patient and provider interactions
Complete required training and certifications, including skincare modules and phlebotomy training