AES Texas Works Training Specialist

TX-HHSC-DSHS-DFPSTyler, TX
1dHybrid

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. The Texas Health and Human Services Commission (HHSC) seeks highly qualified candidates to fill the Texas Works Training Specialist position within Access and Eligibility Services (AES). AES is driven by its mission to connect people, services and supports. As a Texas Works Training Specialist, you will play an essential role in facilitating and delivering in-person and virtual employee development programs for new and existing AES team members. Areas of focus include SNAP, Medicaid for Children and Families, and TANF programs. The ideal candidate will thrive in an environment that emphasizes innovation through new ideas, striving for excellence by taking pride in your work, embracing our differences as a source of strength, accomplishing more thorough partnership, leading by example, and learning for continuous improvement. This job is a perfect fit if you enjoy working with people, presenting helpful information, and using your creativity. Multiple positions are available statewide.

Requirements

  • Must have knowledge of procedures for determining eligibility for SNAP and Medicaid programs. Prefer knowledge of TANF and MEPD programs.
  • Must have knowledge of effective adult education methods, including techniques for leading virtual and in-person learning sessions.
  • Must have strong interpersonal skills and the ability to facilitate learning for people of varied knowledge bases in large and small groups
  • Must have ability to evaluate effectiveness of learning sessions, communicate effectively and assess learning needs.
  • Must have the ability to analyze learning session data and prepare concise reports.
  • Ability to travel 40% of the time
  • At least 3 years experience in SNAP and Medicaid programs within the past 4 years.
  • TIERS/State Portal experience
  • Eligibility Workload Management System (EWMS) experience

Nice To Haves

  • Prefer TANF program experience
  • Prefer MEPD program experience
  • Prefer experience in facilitating adult education
  • Prefer experience in supervising others

Responsibilities

  • Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
  • Leads or assists in the facilitation of virtual and in-person learning sessions for new and tenured team members. 45%
  • Identifies and resolves training-related issues using the appropriate adult education methods and techniques. 35%
  • Reviews and evaluates curriculum and recommends modifications as appropriate. 10%
  • Compiles and evaluates data and prepares reports. 10%

Benefits

  • comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more
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