Aerospace Certification Proctor
About The Position
The Aerospace Production Certification Proctor, Electronic Test Monitor serves as the first point of contact for students participating in electronic testing sessions. This role emphasizes exceptional customer service, professionalism, and basic technical support rather than aerospace experience. You will work in a structured testing environment, supporting certification sessions, maintaining compliance standards, and ensuring a smooth and professional testing experience. Candidates who demonstrate strong performance may be considered for expanded responsibilities, including future instructor opportunities based on business needs.
Requirements
- Minimum of one year of customer service experience
- Strong interpersonal, verbal, and written communication skills
- Professional demeanor with a customer-first mindset
- Basic technical aptitude with PCs and ability to assist users with logins and software navigation
- Experience using Microsoft Excel and other common office applications
- Ability to work independently or collaboratively in a team environment
- Strong organizational skills and attention to detail
- Willingness and ability to support multiple locations across the Puget Sound region
- Availability to work flexible schedules, including varied shifts
Nice To Haves
- Experience in testing centers, education, training environments, or classroom support
- Exposure to certification, compliance, or proctored testing environments
- Interest in instructional or facilitator responsibilities
Responsibilities
- Represent Conduent as the primary point of contact during electronic testing sessions
- Welcome, check in, and verify participants while enforcing testing compliance guidelines
- Monitor testing environments, schedules, equipment readiness, and classroom setup
- Conduct pre-session checks, ensure required materials are available, and complete post-session room cleanup
- Assist with classroom logistics, including distributing materials and supporting students with basic computer navigation
- Help instructors during sessions by supporting students, monitoring safety, and assisting with lab-related activities
- Escalate issues, risks, or constraints to the Delivery Services Manager promptly
- Provide weekly status updates to leadership, or more frequently as needed
- Maintain awareness of content requirements within assigned subject matter areas
- Adapt quickly to client requests and changing operational needs
Benefits
- MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage
- Life and disability insurance
- Additional voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
