About The Position

The Aero Product Service Engineer is responsible for providing technical engineering support to our global Gas Power customers for issues related to the Aero gas turbine packages, including mechanical, electrical and controls systems. In this role you will provide technical resolutions related to the Aero gas turbine operations and/or installation & commissioning issues. In some instances, you will assist in complex investigations for field events.

Requirements

  • Bachelor's degree or above in engineering or technology related discipline from an accredited university or college or a minimum of 5 years of field service experience with gas turbine mechanical technology, instrumentation, electrical systems, or troubleshooting.

Nice To Haves

  • Previous working experience with GE Vernova Aeroderivative Gas Turbine engine, package or controls systems.
  • Understanding of control systems - Woodward and/or GE (MK6, MK6e, RX3i).
  • Working knowledge of electrical systems, low / medium / high voltage systems, Generators, AVR, and IGPS.
  • Working knowledge of the Aero gas turbines mechanical assembly/disassembly (LM2500, LM6000, LMS100)
  • Ability to read technical drawings (one-line diagrams, controls logic, schematics, P&ID, etc.).
  • Ability to troubleshoot mechanical, electrical, instrumentation and/or controls related issues.
  • Experience leading projects involving multi-disciplinary teams.
  • Comfort with interacting with customers in person answering technical questions.
  • Demonstrated team player.
  • Creative, out-side-the-box thinker.
  • Proven interpersonal skills.
  • Strong written and verbal communication skills.
  • Commercial sensitivity with a focus on customer needs.

Responsibilities

  • Provide remote technical support of the GE Vernova Aero LM products (TM/LM2500, LM6000, LMS100).
  • Provide customer issue resolution through preparation and delivery of technical documents.
  • Oversee technical Installation & Commissioning activities of new GE Vernova Aero products.
  • Ensuring timely and accurate customer support via use of Service Now.
  • Off-hour availability and some travel time may be required.
  • Perform site event analyses to determine root cause and corrective actions.

Benefits

  • GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.
  • medical, dental, vision, and prescription drug coverage
  • access to Health Coach from GE Vernova, a 24/7 nurse-based resource
  • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
  • GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants
  • tuition assistance
  • adoption assistance
  • paid parental leave
  • disability benefits
  • life insurance
  • 12 paid holidays
  • permissive time off
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