Aerial Guide

At Killington • Killington, VT

271d • $17

About The Position

Aerial Guides are responsible for the daily operation of Killington's Ropes Course and Zip Line and Harness Room. Guides will conduct daily inspections of the attractions, maintain equipment, assist guests with harnessing and provide instruction for the safe and proper use of attractions.

Requirements

• Must be at least 18 years old
• Must be able to work outdoors for long periods of time in all types of weather
• Requires the ability to repeatedly lift 40 pounds and be capable of bending, stooping, climbing, and standing for long periods of time
• Must be able to understand and use a harness properly
• Prior experience with outdoor recreation, high ropes instruction or ziplining is preferred
• Must be comfortable at heights of 15 feet or more for extended periods of time in exposed areas, using safety and harness equipment
• Must be safety conscious and able to make quick decisions
• Excellent guest service skills and dependability required
• Must be able to work a flexible schedule, with holidays and weekends required
• Must be able to understand instructions, give directions and communicate effectively with coworkers, supervisors, and guests under pressure and during emergency situations

Responsibilities

• Responsible for the daily operation of the Rope's Course, Zip Line, and Harness Room
• Conduct daily inspections of the attractions
• Assist with the setup, maintenance, and inspection of equipment to ensure it meets safety standards and operational requirements
• Assist guests with harnessing and provide instruction for the safe and proper use of attractions
• Ensure all participants understand safety procedures and are properly equipped
• Provide exceptional customer service, including answering questions and addressing concerns in order to enhance the overall guest experience
• Monitor participant behavior and adherence to safety guidelines
• Ensure a positive and enjoyable experience for all participants by delivering exceptional customer service
• Perform other tasks as assigned

Benefits

• Seasonal position eligible for a season pass for employee/dependents
• Privileges at several other resorts
• Several discount programs (i.e., food & beverage, retail/rental, tickets, etc.)

What This Job Offers

• Job Type: Part-time