As an AEO/SEO Strategist, you’ll be a part of the Customer Success organization within Conductor, helping identify risks and opportunities across our largest customers. In this role, you’ll work alongside customer account teams during vital points in their lifecycle with Conductor to help ensure a successful partnership and renewal. A day in the life.... Identify key customers that are at risk to achieving their outcomes by uncovering trends across at-risk accounts and helping to develop playbooks to enable account teams to proactively identify solutions to mitigate risk. On key customers, consult to understand their SEO, content and web operations, strategic priorities and develop tailored strategic success plans and recommendations that drive clear outcomes in line with customer priorities Collaborate and partner with internal Customer Success and Sales teams to identify key customer challenges, opportunities, and renewal risk and drive remediation efforts across internal stakeholder groups to mitigate risk of loss Leverage AI tools to create efficiencies in day-to-day processes, both internally and for your customers Take a consultative approach to develop scalable strategic solutions across Conductor’s products and services to drive customer outcomes and reduce churn Provide analysis and leverage AI tools to create customer dashboards that provide key insights into a customer business and account performance Drive engagement with executive sponsors to facilitate enablement and adoption of key solutions across organizations Craft and present strategic plans and business cases to ensure we are demonstrating the value of our partnership and create alignment on key Conductor solutions
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees