AEM Platform Operator

TEKsystems•Enid, OK

3d•$35 - $50•Remote

About The Position

TEKsystems is seeking an AEM Platform Operator on a remote contract basis for our large technology client. This position is 100% remote. This is NOT an AEM development role. Candidates MUST have experience with AEM- aaCS/ AEMaaS Candidates must meet minimum requirements to be considered. Candidates must be authorized to work in the US for any employer. Top Minimum Required Skills: • Hands‑on experience with AEM Assets as a Cloud Service, Cloud Manager, and Adobe Admin Console. • Understanding of cloud‑native architecture, autoscaling, and distributed systems. • Familiarity with DAM best practices (metadata, taxonomy, workflows, governance). • Ability to interpret logs, troubleshoot platform errors, and analyze performance metrics. • Knowledge of Adobe Sensei automation capabilities and asset processing pipelines.

Requirements

Hands‑on experience with AEM Assets as a Cloud Service, Cloud Manager, and Adobe Admin Console.
Understanding of cloud‑native architecture, autoscaling, and distributed systems.
Familiarity with DAM best practices (metadata, taxonomy, workflows, governance).
Ability to interpret logs, troubleshoot platform errors, and analyze performance metrics.
Knowledge of Adobe Sensei automation capabilities and asset processing pipelines.
Candidates MUST have experience with AEM- aaCS/ AEMaaS
Candidates must be authorized to work in the US for any employer.

Responsibilities

Oversee the technical management and daily operations of the AEM Assets Cloud platform.
Monitor AEM Assets system performance (compute services, orchestration, replication, CDN usage, storage).
Troubleshoot platform issues, coordinate fixes with engineering and support teams, and ensure optimal uptime and availability.
Manage platform configuration, user access, and environment health across author, preview, and publish tiers (leveraging AEM Cloud Manager CI/CD).
Implement and enforce cloud platform governance, including asset lifecycle policy, metadata standards, and compliance with enterprise and industry security guidelines.
Maintain role‑based access controls and user entitlement management via IMS (Identity Management Service).
Support audit requirements through logs, monitoring, reporting, and platform usage reviews.
Maintain active monitoring of cloud system health, asset processing pipelines, workflows, and integrations.
Respond to incidents, perform root‑cause analyses, and implement preventive measures.
Collaborate with Cloud Service providers and internal SRE/DevOps teams when escalations arise (aligned with Adobe cloud operations responsibilities).
Support and optimize AEM workflows used for creative production, processing, approvals, and delivery.
Develop and implement automations and light orchestration to increase operational efficiency across cloud components.
Monitor and enhance the performance of the Assets Compute services (e.g., image/video renditions, Sensei‑powered metadata extraction).
Maintain integrations across Adobe Creative Cloud, Workfront, Workfront Fusion, Marketing systems, and external platforms (as referenced in AEM Assets on Cloud RACI).
Ensure stability of API‑driven and Cloud Manager–based CI/CD interactions with AEM Assets environments.
Collaborate with partner teams when new integrations or enhancements are required.
Provide technical support to users requiring access, troubleshooting, or workflow guidance.
Assist content authors, librarians, activation leads, and creative teams with platform operations (based on enterprise RACI roles).
Support training, onboarding, best‑practice documentation, and platform communications.