AE, Aviation Finance
About The Position
Manage a high volume of aircraft finance inquiries on a day-to-day basis. Maintain aircraft knowledge relevant to the aircraft our members purchase and our lenders finance. Clearly and concisely communicate with members to help them understand the financing process, answer questions, and work as a broker to help members obtain the best financing option available. The Account Executive is directly responsible for overseeing the entire process of each application they are assigned, including the initial quote/exploratory phase, application completion and documentation gathering, lender qualification and selection, and providing any assistance necessary to close the transaction once approved. The Account Executive will also work closely with senior team members and the Director of Credit and Sales to resolve concerns, establish goals, and meet objectives.
Requirements
- Two to three years of sales, customer service, or banking experience
- Strong interest in finance and general aviation
- Proficiency with SalesForce or comparable CRM, Word, Excel, Outlook and the Internet
- Ability to work in a goal-oriented environment
Nice To Haves
- BS or BA degree in finance, business, or comparable work experience
- Organized, self-starter, self-motivated, detail oriented and have effective interpersonal skills
- Pilot or student pilot certificate
Responsibilities
- Operate as the lead point of contact for any, and all matters specific to assigned files.
- Establish ongoing relationships with AOPA members through the delivery of exceptional customer service.
- Assist members through the loan process from application to closing by clarifying issues, researching, and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
- Consult with members about their current and future aircraft finance needs.
- Advise members on aircraft values, including lender requirements and limitations for upgrades, overhauls, and maintenance.
- Provide member education and recommend additional services to members.
- Maintain task list at a reasonable level as defined in consultation with manager, with focus on completing the high-priority tasks first.
- Maintain email inbox to ensure members receive prompt responses and updates.
- Manage incoming calls and voice messages, both direct and through group phone queue.
- Obtain and maintain knowledge of aircraft and industry.
Benefits
- Flight Training (earn your Private Pilot License for free) & Annual Flight Proficiency Program (so you can keep flying and remain proficient)
- Medical, Dental, and Vision insurance is available for employees and their dependents the 1st of the month following their start date
- Flexible Spending Plans
- Health Savings Plan with employer contribution (for eligible participants)
- 401(k) Retirement Plan with a company match, and annual discretionary supplemental employer contribution
- Company paid Short and Long-term Disability Insurance
- Company paid Life Insurance and AD&D insurance with the option to buy up
- Paid Time Off (PTO): 17 days accrued during first year (accruals increase based on tenure)
- Paid Holidays: 12 holidays
- Personal days: 3 (prorated based on hire date)
- Volunteer day: 1 (prorated based on hire date)
- Work From Home Fridays
- Paid Parental Leave
- AOPA Membership
- Employee Assistance Program
- Wellness Program (earn medical insurance premium discounts)
- Gym Reimbursement Program
- Supplemental insurance options (critical illness, accident, hospital indemnity)
- Tuition Reimbursement Program
- Discount on AOPA swag
- Business casual dress code
- Free coffee, tea, hot cocoa
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
