ADVOCATE

Family Service League Inc.•Lindenhurst, NY

4d•Onsite

About The Position

Family Service League is seeking a full-time Client Advocate for a homeless shelter in Lindenhurst, NY. The Advocate will be responsible for conducting client intakes, curfew checks, safety checks, and provide transportation. Responsibilities include crisis intervention, ensuring compliance with shelter rules and monitoring for safety throughout the shelter.

Requirements

High School Diploma or equivalent required.
Experience in Human Services or related field preferred.
Knowledge of homeless population and DSS policies and regulations.
Excellent organizational and time-management skills.
Excellent interpersonal and communication skills required.
Proficient computer skills, including Microsoft Office, required.
Valid, clean, New York State Driver’s License required.

Nice To Haves

Spanish language fluency preferred.

Responsibilities

The Advocate will complete new client intakes and explain shelter rules and regulations to clients.
Conduct Curfew Checks.
Conduct Safety Checks.
Monitor the safety of the property.
The Advocate will address any issues of safety in unit, remove any dangerous items.
Assist with distribution of donations.
Provide transportation.
Provide crisis intervention.
The Advocate will oversee compliance of rules, regulations and policies of shelter.
Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
Advocate for client needs.
Attend staff meetings, individual supervision, and trainings as required.
The Advocate will collaborate with the Security to discuss and resolve client incidents.
Responsible for reading and understanding the Policy and Procedure Manual.
Required to read and respond to daily emails.
All other duties as assigned.