Advocate II

State of North Carolina

42d • Onsite

About The Position

This position is responsible for directing internal Advocacy services at Murdoch Developmental Center in Butner, NC. The Advocacy Director responsible for the overall management and day-to-day operations of the internal Advocacy department through the following tasks: • provides staff support and supervision to direct reports while ensuring the department complies with facility policy, DSOHF policy, Advocacy procedures, and all applicable regulatory requirements. • works on behalf of the individuals and their families/guardians to protect residents’ rights through class and case advocacy. • consults and collaborates with facility administration regarding individuals’ rights, investigations of abuse/neglect/exploitation, and other potential rights violations. • ensures that all written reports are factual, accurate, and consistent with statewide DSOHF Advocacy standards. • provides education and training to individuals, families, and facility employees on resident rights and corresponding facility policies. • compiles and maintains statistical information on the work of the Advocacy Department. • provides 24/7 on-call support for the center according to a rotating on-call schedule. • monitors programs throughout the facility to ensure residents’ rights are protected. • assists the Human Rights Committee and support the committee’s work via training and collaboration. This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events.

Requirements

• Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
• Applicants must be able to utilize a computer to complete work in a web-based data entry system and use basic Microsoft Office programs.
• Must be available 24/7 to provide on-call coverage as assigned on a rotating schedule.
• Ability to mobilize throughout the large campus and parts of facility.
• Master’s degree in a human services program from an appropriately accredited institution and three years of the experience providing diagnostic and treatment or advocacy services for individuals who are developmentally, physically, or mentally disabled, two years of which experience must have been in a supervisory or lead role; OR Bachelor’s degree in a human services field from an appropriately accredited institution and four years of experience providing diagnostic and treatment or advocacy services for individuals who are developmentally, physically, or mentally disabled, two years of which experience must have been in a supervisory or lead role; OR Bachelor’s degree in a human services field from an appropriately accredited institution and five years of human services experience providing skills in investigating abuse and neglect, interviewing techniques, and similar functions, two years of which experience must have been in a supervisory or lead role; or an equivalent combination of education and experience.

Nice To Haves

• Working knowledge of mental health, intellectual or developmental disabilities, substance use services, and the broader human services system.
• Ability to work independently and supervise a staff person as part of a larger statewide program.
• The person must possess sound judgement decision-making skills, and the ability to work under stressful situations.
• Possess exemplary oral communication, analytical, technical writing, and interpersonal skills for managing responsibilities in a high-profile team environment.
• Prior investigation experience and management experience.

Responsibilities

• provides staff support and supervision to direct reports while ensuring the department complies with facility policy, DSOHF policy, Advocacy procedures, and all applicable regulatory requirements.
• works on behalf of the individuals and their families/guardians to protect residents’ rights through class and case advocacy.
• consults and collaborates with facility administration regarding individuals’ rights, investigations of abuse/neglect/exploitation, and other potential rights violations.
• ensures that all written reports are factual, accurate, and consistent with statewide DSOHF Advocacy standards.
• provides education and training to individuals, families, and facility employees on resident rights and corresponding facility policies.
• compiles and maintains statistical information on the work of the Advocacy Department.
• provides 24/7 on-call support for the center according to a rotating on-call schedule.
• monitors programs throughout the facility to ensure residents’ rights are protected.
• assists the Human Rights Committee and support the committee’s work via training and collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees