Advisory Solution Consultant, Employee Workflows

ServiceNow • Washington, DC

42d

About The Position

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Employee Workflow Solution Sales. You will guide revenue for our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. Assist the greater SC organization with discovery and qualification of sales opportunities with new and existing customers Provide deep knowledge, expertise, and thought leadership in support of the capabilities of the ServiceNow platform Deliver product demos using compelling story telling based on business outcomes Execute hands on workshops in a variety of scenarios to customers based on existing sales opportunities Assist and educate your sales and solution consulting counterparts on the value of our solutions, as well as guidance around the best ways to provide customers with validation of value Development of assets that can be used by the greater organization such as Demos, use cases, stories, competitive assets and more What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Support product sales as a technical and domain expert of a client-facing sales team Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues Provide feedback to product management about product enhancements that can address customer needs and provide additional value Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team Stay current on competitive analysis and market differentiation Support marketing events including executive briefings, conferences, user groups, and trade shows

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 7+ years of pre-sales solution consulting or sales engineering experience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel, as necessary

Responsibilities

• Assist the greater SC organization with discovery and qualification of sales opportunities with new and existing customers
• Provide deep knowledge, expertise, and thought leadership in support of the capabilities of the ServiceNow platform
• Deliver product demos using compelling story telling based on business outcomes
• Execute hands on workshops in a variety of scenarios to customers based on existing sales opportunities
• Assist and educate your sales and solution consulting counterparts on the value of our solutions, as well as guidance around the best ways to provide customers with validation of value
• Development of assets that can be used by the greater organization such as Demos, use cases, stories, competitive assets and more
• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees