As a Advisory Solution Consultant specializing in the Energy & Utilities (E&U) industry, you will act as a trusted technical advisor to prospective and current customers. You'll lead the technical sales strategy for ServiceNow's CRM product portfolio (CSM, FSM, SOM), demonstrating how our Customer & Industry Workflows enable transformation across both B2B and B2C utility operations-from grid modernization and asset maintenance to customer support and service orchestration. You will work closely with account teams and customers to craft tailored demos and solution narratives that resonate with utilities managing generation, transmission, and distribution across electric, gas, and water operations. Understand use cases such as field force dispatch, metering & service order workflows, customer self-service, and regulated SLA commitments. Collaborate with AEs, Solution Sales, Product, and Implementation partners to deliver industry-aligned value messaging and product fit. Conduct workshops, discovery sessions, and executive briefings with customer personas ranging from field ops leaders and CX executives to IT and digital transformation officers.