Advisory Solution Architect - Healthcare

ServiceNow • Washington, DC

2d • $146,625 - $241,950 • Remote

About The Position

As an AI Solution Architect, you'll define the architectural patterns that let us prove the value of the ServiceNow platform in days rather than weeks, turning technical credibility into deal velocity. You'll be the trusted technical partner customers rely on to translate ambitious AI visions into solution blueprints and proof of concepts that deliver measurable outcomes. Purpose: Design and deliver AI Experience architectures, proof of concepts, and solution blueprints to accelerate customer journeys. AI Solution Architects support design, architecture, and proof of concepts for the AI Experience across the ServiceNow platform (Inclusive of skills and workflows).

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Expertise in AI architecture, workflow automation, and integration frameworks.
• Ability to design and build end-to-end solutions with scalability, performance, and rapid implementation in mind.
• Strong cross-functional collaboration with sales, specialists and product teams.
• Demonstrated ability to build technical credibility quickly and influence customer architectural direction.
• 7+ years in architecture or pre-sales engineering roles.
• Travel as required

Responsibilities

• Lead architectural design sessions focused on AI Experience and Platform solutions, translating customer requirements into actionable blueprints.
• Showcase platform capabilities through technical deep-dive demos that educate customers on architectural possibilities, showcase integration capabilities, and build confidence in the solution's technical foundation.
• Develop proof of concepts and technical validation frameworks for customers in your assigned districts.
• Collaborate with AI Experience Solution Consultants to ensure solution blueprint aligns to customer priorities and workshop outcomes.
• Create and contribute to reusable assets, reference architectures, and industry patterns that multiply team productivity and enable consistent high-quality delivery at scale.

Benefits

• equity (when applicable)
• variable/incentive compensation and benefits
• health plans, including flexible spending accounts
• a 401(k) Plan with company match
• ESPP
• matching donations
• a flexible time away plan and family leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees