Advisory Services Consultant

Onit, Inc.

23h•$140,000 - $175,000

About The Position

Onit is seeking a client-facing Advisory Services Consultant to help corporate legal departments modernize operations and maximize ROI on their Onit solutions. Youâll diagnose current-state processes, translate business priorities into people-process-technology roadmaps, and guide clients through implementation, adoption, and continuous improvement. Partnering with pre-sales, sales, product, and delivery, youâll provide best-practice thought leadership, design metrics and governance, and turn data into actionable recommendations that reduce spend, improve matter and contract throughput, and strengthen compliance. Youâll also relay market and customer insights back to product leadership, influence our partner ecosystem, and create content (playbooks, white papers, presentations) that elevates Onitâs position as a legal operations leader. This is a client-facing role that combines technical expertise with business acumen and communication skills. Youâll translate complex matters into clear, actionable insights that support operational excellence and innovation across the legal ecosystem.

Requirements

Bachelorâs degree in Business, Legal Studies, or related field
7+ years in legal operations, consulting, or business process improvement within a corporate legal department, law firm, or legal tech provider.
Proven success implementing and optimizing ELM/e-billing, matter management, CLM, and legal tech; strong understanding of integrations and data flows.
Demonstrated ability to analyze complex operational and financial data, define KPIs, and translate insights into clear recommendations and roadmaps.
Excellent stakeholder management and communication skillsâcomfortable with attorneys, operations leaders, finance/procurement, IT, and executives.
Strong project/program management skills across discovery, design, implementation, and change management; adept at balancing multiple priorities.
Business acumen to align legal strategies with enterprise goals and build value/ROI cases.

Nice To Haves

advanced degree (MBA/JD) a plus.

Responsibilities

Operational Assessment & Strategy: Evaluate legal ops maturity (matter, e-billing/spend, contract lifecycle, compliance) and define prioritized roadmaps with measurable KPIs.
Process Design & Optimization: Redesign workflows, roles, and controls; implement operating models and governance to improve efficiency, quality, and risk management.
Technology Advisory: Recommend and guide implementation/expansion of Onit products and integrated tools across the legal tech stack; align configurations to business goals.
Data-Driven Insights: Build metrics, dashboards, and reporting to monitor performance; analyze trends and legal spend to drive cost control and value realization.
Change Management & Adoption: Lead enablement, training, and communications to drive stakeholder buy-in and sustain new ways of working.
Go-to-Market Partnership: Collaborate with pre-sales/sales on discovery, value cases, and scoping; shape Statements of Work and identify advisory revenue opportunities.
Product & Partner Feedback Loop: Provide structured input to product leadership on enhancements; cultivate partner relationships to extend solution value.
Thought Leadership: Develop client-ready artifacts (playbooks, white papers, conference presentations) that codify best practices and market insights.

Benefits

Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.
Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.
Community Engagement: One paid volunteer day each year to give back to the community.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume