Advisor

Pasco-Hernando Community College • Spring Hill, FL

406d

About The Position

The position involves guiding students from their initial inquiry through program completion, facilitating new student orientations, assisting students in their career exploration and class selections, providing case management and assistance for targeted student populations, and tracking program completion. Additionally, the role includes participation in community outreach events and activities.

Requirements

• Bachelor's degree in Counseling, Psychology, Human Services, Education, or related field from a regionally accredited institution.
• Knowledge of theories and best practices in academic advising and retention.
• Thorough understanding of all PHSC certificate, associate, and bachelor's degree programs.
• Knowledge of college and community resources including student accessibility services, veterans' program, student support, learning support, and student assistance programs.
• Knowledge of transfer issues and articulation agreements, PHSC policies and procedures, FERPA regulations, and relevant legislative changes.
• Knowledge of customer service principles.
• Knowledge of applicable student support programs, academic advising, and/or related programs.
• Knowledge of career planning principles and practices.
• Knowledge of applicable Federal, State, and local laws, rules, regulations, policies, and procedures.
• Knowledge of diverse populations and cultures.
• Knowledge of recordkeeping principles.
• Knowledge of computers and related software applications including Microsoft Office Suite.
• Excellent time management skills.
• Ability to serve diverse populations and cultures.
• Ability to work flexible hours including some evening and weekend hours consistent with student needs.
• Ability to review and analyze student needs and recommend appropriate success strategies and referrals.
• Ability to manage large amounts of information related to academic programs, college policies and procedures, and federal regulations.
• Strong organizational and administrative skills and the ability to prioritize and meet deadlines.
• Demonstrated ability to manage multiple activities and maintain flexibility.
• Demonstrated leadership practices and ability to think strategically to support change and innovation.
• Experience with advising students on academic, finance or career issues.
• Excellent customer relations skills and the ability to establish and maintain a professional working relationship.
• Public speaking skills including the ability to engage groups as a part of workshops and structured presentations.
• Ability to work independently with little supervision.
• Ability to prioritize work requirements and demonstrate independent decision making.
• Effective communication and interpersonal skills as applied to interaction with coworkers, supervisor, and the general public.
• Ability to coordinate student support programs or services; provide excellent customer service; promote services and maintain records.

Nice To Haves

• Master's degree in Counseling, Psychology, Human Services, Education, or related field from a regionally accredited institution and 2 years of experience in academic advising, student services, or higher education, strongly preferred.
• Fluency in Spanish.

Responsibilities

• Assists students in planning a program of study, interprets college-placement test scores, and assesses students' readiness to begin college level work.
• Advises students in appropriate course selection and instructs students in the online registration process, utilizing various modalities.
• Identifies and resolves barriers to student success utilizing coaching principles.
• Incorporates research-based retention and persistence strategies for case management of students at risk of non-completion.
• Assists students with initial career advisement, refers them to the College's career exploration tool, and guides students to appropriate career resources.
• Recruits and conducts outreach activities to high school students and other college-bound individuals or groups.
• Serves as dual enrollment advisor with area public, private and home schools as appropriate.
• Facilitates student orientations and campus tours.
• Assists the Assistant Dean of Student Affairs & Enrollment Management with functions related to academic advising, such as testing, orientation, career assessment, transfer workshops, and other activities including high school and community outreach events.
• Provides guidance to students about transfer requirements and participates in/organizes annual Transfer Fair.
• Assists the Assistant Dean of Student Affairs & Enrollment Management with community outreach and retention initiatives and related follow-up and reports.
• Utilizes a wide range of software and computer systems to track and analyze student progression and retention.
• Represents the Assistant Dean of Student Affairs and Enrollment Management in his or her absence, as assigned.
• Works with the student information system to provide online academic advising assistance to students and keeps abreast of updates and enhancements of the Enterprise Resource Planning (ERP) system as they relate to advisors.
• Assists in implementing the College Equity Plan.
• Communicates effectively with current and prospective students, community members and college staff adhering to privacy of student records requirements (FERPA).
• Serves on College and Campus committees and participates in Campus activities as appropriate.
• Performs other duties as assigned.

Benefits

• Cover letter required.
• Current resume required.
• Copy of transcripts required.
• Proof of eligibility for Veteran's Preference required if applicable.

What This Job Offers

• Industry: Educational Services
• Education Level: Bachelor's degree