Advisor TIS Data Network Operations and Support

Enbridge•Gastonia, NC

10d•Hybrid

About The Position

Are you ready to develop and operate the network infrastructure that keeps a global enterprise connected?! As Advisor TIS Network Operations, you will take ownership of designing, building, deploying, and testing large scale Cisco and Nokia IP LAN, WAN, and Wi-Fi environments that support Enbridge’s critical operations. This role is ideal for a self-directed network professional who thrives on complex assignments, applies broad IT knowledge with niche expertise in network operations and automation, and enjoys working independently! Beyond operational and project responsibilities, you will play a key role in continuously improving Enbridge’s network infrastructure, driving reliability, innovation, and long-term impact. We look forward to your application!

Requirements

4+ years of demonstrable experience in designing, building, deploying, testing, and supporting enterprise large scale Cisco and Nokia IP LAN/WAN/Wi-Fi infrastructure along with a related university degree OR a two-year technical diploma in IT, Computer Science, Networking, Engineering or a related subject area
Networking QA, R&D, and Proof of Concept testing with experience conducting QA and validation of network software/hardware, including Nokia SR OS-based platforms, in addition to pre deployment testing of configurations and design changes, proof of concepts for emerging technologies and structured test planning, execution, and results documentation
A solid understanding of data center network technologies along with familiarity with Kubernetes, Docker, and serverless computing platforms like Azure, OCI, and Google
Show a consistent track record of leading network projects in addition to Core Networking experience showing proficiency in network configuration, maintenance, performance optimization, and troubleshooting with hands-on experience with Cisco and Nokia IP routers, switches, wireless, and Versa SDWAN
Offer strong knowledge of products such as BGP, OSPF, EIGRP, MPLS, VxLAN, Multi-chassis EtherChannel, VPC, VSS, etc. for advanced network protocols
Provide experience in supporting and handling Cisco wireless networks while showcasing a solid grasp of network security principles and standard methodologies, including Cisco ISE, Radius, and TACACs system
Contribute your knowledge of agile methodologies and DevOps, DevSecOps, CI/CD as well as show your experience with tools such as Cisco Catalyst Center, Versa Director, Nokia Network Services Platform (NSP) and Ansible
Able to view IT as an interconnected whole and devise comprehensive solutions while being a strong problem solver with solid troubleshooting skills
An excellent written/verbal communicator with the ability to explain technical concepts to non-technical partners
Proficient in Python, Bash, or PowerShell for task automation and system integration while having the ability to manage infrastructure tools like Terraform, Azure, Bicep/ARM, and GitOps
Experienced with network monitoring tools such as SolarWinds, Netbox, Splunk, and Cisco Catalyst Center with exposure to Nokia IP monitoring and telemetry while having experience with service ticketing systems (e.g., ServiceNow) and adherence to ITIL processes

Nice To Haves

Relevant Cisco certifications (e.g., CCNA minimum) and/or Nokia Certifications (e.g., NRS I/II)

Responsibilities

Operational Support: Provide technical support for network operations, including incident response and troubleshooting to ensure reliable network services across Cisco and Nokia IP based networks
Network Design and Implementation: Participate in the design, configuration, deployment, and optimization of enterprise-scale Cisco and Nokia IP LAN, WAN, and Wi-Fi infrastructures.
New Technology and Infrastructure Development: Assist in the development and rollout of new network technologies, including Nokia IP routing and transport solutions to meet business requirements.
Technology Integration: Support the integration of new technologies into existing network architectures including interoperability between Cisco and Nokia IP Platforms for seamless connectivity.
Technical Guidance: Participate in technology SME groups and provide technical guidance and coordinate small team efforts as required.
Incident and Change Review: Participate in incident review and RCA sessions, and present network changes at CAB and TAB meetings.
Documentation: Develop and maintain network documentation, including design blueprints, configuration guides, and operational procedures for multi-vendor environments (Cisco and Nokia)
Automation: Automate routine tasks and support the integration of automation tools to improve infrastructure efficiency across Cisco and Nokia IP devices
Risk Management: Identify and document network risks, collaborate with risk assessment teams, and support remediation plans.
Vendor Management: Assist in leading vendor relationships including Nokia and ensuring SLA compliance.

Benefits

PPO & HSO plans (only HSA if participate in the HSO)
12 US Paid Holidays + PTO
Family Illness days
Military Leave (provides up to two years of paid leave with benefit continuation)
Benefits coverage starts on Day 1
401k match 6% match – immediate vesting
Pension Regular full-time and part-time employees can participate in the plan immediately upon hire
Cash Balance Pension plan, Enbridge makes the contributions (not vested until after 3 years)
The plan is fully paid for by Enbridge, with no employee contributions
Pay credits are between 4% and 11% of eligible earnings, based on age and service