Advisor Service Technology - Field Insights Intern

Ameriprise Financial Services, LLC • Minneapolis, MN

7d

About The Position

Our 10-week summer intern program provides real-life experience in a collaborative and inclusive environment. Over the course of your internship, you will gain exposure to leaders, cultivate your business knowledge, work on projects that directly impact the business you support, and network in a welcoming atmosphere. Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance offers employees the opportunity to grow and develop personally and professionally in a flexible work environment designed to support individual needs. As you spend the summer with us, learning and growing, you’ll also spend time getting to know your fellow interns during team building exercises. With access to our Business Resource Networks – which includes the Black Employee Network, Young Professionals Network, PRIDE Network – you will increase your own sense of belonging and engage in important networking and development opportunities. Embark as an intern with us this summer and lay the foundation for your future. Ready to launch your career? Join the Ameriprise Financial internship program where we offer meaningful work in a FORTUNE 500® company within the Financial Services industry! Ameriprise Financial has a global Technology team delivering technology solutions to support the evolving needs of our clients, advisors, and employees. Technology Internship opportunities vary each year, with this posting specific to the Business Architecture Field Insights – Research Operations team. This team conducts user research with advisors and practice staff throughout the software development lifecycle—ensuring the voice of the field directly informs product decisions. Key Responsibilities As an Advisor Service Technology – Field Insights Intern in Research Operations, you will assist with research operations and tooling, research study execution, documentation, and collaborate with UX researchers, business architects, product owners, and field-facing partners. You’ll gain exposure to how Ameriprise advisors and support staff work, think and make decisions. You’ll learn how research insights influence Business Architecture and product strategy, including practical knowledge of research methodologies used throughout the product life cycle. Responsibilities vary depending on assigned projects(s) and may include:

Requirements

• Current Junior at a 4-year university pursuing a bachelor’s degree in Data Science, Computer Science, Computer Information Science, or related field
• Graduation date of December 2026 or May/June 2027
• Interested in gaining broad experience in Technology
• The company does not offer corporate undergraduate internships for students with F-1 visas.

Nice To Haves

• High degree of self-motivation with strong integrity and ethics
• Proven organization skills and ability to manage time effectively
• Excellent communication, interpersonal, and presentation skills
• Ability to work and communicate collaboratively and constructively with others
• Proficient with Microsoft Office Suite
• Prior classroom, project, or general experience with UX research, Research Operations, Human-Centered Design, or Information Science

Responsibilities

• Setting up surveys, research sessions, or other study components under Researcher guidance in user-experience research tools (Marvin, Qualtrics, etc.)
• Assist with tool configuration, access management and template improvements
• Support logistics for ongoing field research studies (e.g. preparation, tracking, documentation, coordination of tasks)
• Conduct research within existing platforms or past studies to assist in early discovery and synthesis
• Develop documentation for best-practice guides, templates or training resources
• Participate in Agile team ceremonies

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 5,001-10,000 employees