Advisor: Practice Enablement and Adoption - Finance

Mayer Brown•Chicago, IL

1d•$130,000 - $185,000•Hybrid

About The Position

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do. We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology department in our Chicago, Charlotte, New York, or Washington, D.C. office, as an Advisor: Practice Enablement and Adoption - Finance. The Advisor: Practice Enablement and Adoption – Finance extends the firm’s Technology and Innovation mission into the heart of the Finance practice ensuring that technology investments are fully leveraged, innovations are adopted, and lawyers and clients experience measurable benefit. They focus on uncovering operational pain points, unmet client needs, and opportunities for innovation, as well as driving the adoption and enablement of legal technology solutions across the firm’s Finance practice. The Advisor ensures that all practice innovation efforts are grounded in real-world legal practice and aligned with the firm’s strategic goals. Reporting to the Assistant Director: Practice Enablement and Adoption, they act as a connector between the firm’s Finance practice and our technology delivery teams, between ideas and execution, and between emerging technologies and the Firm’s long-term strategy. They help identify opportunities, co-develop solutions for, and implement practice-specific transformation while streamlining and innovating the practice of law. The role will also be responsible for identifying, and collaborating to prototype, and implementing related technology. While collaborating with other members of the Practice Enablement and Adoption team, they will work closely with the other stakeholders, including and not limited to, those in Practice Technology, rest of IT, Knowledge Management, and Legal Risk Management departments to facilitate the smooth implementation of pilots and product launches of legal software tools and technology solutions. This role will be responsible for driving adoption of those solutions by leveraging usage data and coordinating various change management and adoption best practices. Responsibilities may vary and grow as the team matures and the role progresses.

Requirements

JD or Master’s degree; however, a Bachelor’s degree with relevant experience will also be considered.
2+ years’ experience working in legal environment either in a law firm or a legal department or a legal tech solution provider.
Demonstrated experience of participating in strategic legal technology related projects, and particularly in evaluating and implementing legal tech solutions, in a large law firm or corporate/financial institution legal department or enterprise level, strongly preferred.
Knowledge of the lifecycle of a Finance legal matter is strongly preferred.
Awareness and light experience of techniques in increasing adoption of legal tech tools and different methods of engaging and enabling lawyers is highly desirable.
Experience in business analysis, solution design, consulting and/or client-facing roles.
Demonstrated use of business requirements elicitation and documentation skills.
Required: Proficiency in Microsoft Office products.
Working knowledge of process improvement principles (e.g., Lean, Six Sigma), when to invoke each methodology, and how to deploy process improvement tools (e.g., process maps, fishbone diagrams, root cause analysis).
Awareness of or experience with project management principles, including Agile/Scrum and Waterfall methods.
Ability to communicate technical concepts in clear, non-technical language to stakeholders.
Strong customer service and problem solving mindset.
Effective team player in diverse environments; thrives under pressure and meets shifting deadlines.
Pragmatic, self-motivated, flexible and good team player.
Self-starter with high initiative; detail-oriented, organized, and multitasking.
Maintain confidentiality and discretion

Nice To Haves

Ability to engage in design thinking, being able to conceptualize and implement a project from end-to-end.

Responsibilities

Understand Needs & Opportunities : Assist their supervisor to partner with lawyers, clients, and business services to map and evaluate current processes with an eye to identify where process improvement and technology can deliver greater value. Capture user stories, best practices, insights and maintain a knowledge base of challenges and opportunities faced by practitioners in Finance practice.
Shape and Prioritize Initiatives : When directed by the Firm’s idea intake process, collect information from the submitter to assist evaluating, scoring, and prioritizing ideas. Translate feedback into clear problem statements that IT and other business services can act on.
Enable Practice Transformation : Assist with conducting design thinking sessions, co-lead process improvement workshops, pilots, and rollouts in partnership with Practice Technology team, and practice stakeholders to identify pain points and design innovative solutions.
Increase Awareness and Engagement : Implement and assist with targeted outreach through listening sessions, practice presentations, vendor days to increase lawyer awareness and engagement with existing investments and emerging technologies that could help Finance lawyers.
Prototype and Validate : Collaborate with the Practice Technology team to build prototypes and validate the proposed solution. Work with Practice Technology team to customize templates or pilot/custom-build solutions for practice needs.
Drive Adoption & Change : Collaborate with Practice Technology and Learning & Development to deliver tailored training, awareness sessions, and direct support. Assist with building confidence, adoption, and measurable ROI for innovative solutions.
Collaborate Across Business Teams : Work with other business departments e.g., Knowledge Management, Practice Management, Information Services, Legal Risk Management, Business Development & Marketing etc., to solve the issue holistically. Collaborate with Practice Technology team to onboard vendors and pilot new solutions.
Horizon Scanning : Assist with monitoring legal technology trends and emerging vendors with an eye towards those that might address pain points of our lawyers in Finance practice. Share insights with Firm and IT leadership to inform strategy and future investment.
Perform other duties as assigned or required to meet Firm goals and objectives.
Align working hours as necessary to support global teams and business partners.