Advisor, Pharmaceutical Operations & Account Management
About The Position
Headquartered in Dublin, OH, Cardinal Health is a global healthcare services and products company. We provide customized solutions for hospitals, healthcare systems, pharmacies, ambulatory surgery centers, clinical laboratories, physician offices and patients in the home. We are a distributor of pharmaceuticals and specialty products; a global manufacturer and distributor of medical and laboratory products; an operator of nuclear pharmacies and manufacturing facilities; and a provider of performance and data solutions. Working to be healthcare’s most trusted partner, our customer-centric focus drives continuous improvement and leads to innovative solutions that improve the lives of people every day. Specialty Networks is an integrated, multi-specialty organization with GPOs, Life Sciences, and Research solutions in Urology, Gastroenterology, and Rheumatology. Specialty Networks solutions include population health management, patient engagement, clinical research, and workflow automation technologies to achieve Center of Excellence status in Standards of Care, Clinical Research, Practice Operations, and Value-based Care. Specialty Networks leverages the Power of its Network, represented by over 10,000 providers, to help independent physician practices, industry, wholesalers/distributors, payers, and policymakers improve patient outcomes. The Advisor, Pharmacy Operations and Account Management is a crucial link between our internal Specialty Networks teams and our GPO customers. You'll use your expertise in supporting accuracy of claims with state regulatory requirements, advising members for application processes for distribution, and supporting requests from our Medically Integrated Dispensary (MID) account management teams.
Requirements
- Experience: 5+ years experience, preferred
- Education: Bachelor’s degree in Pharmacy or related field, preferred
- Technical Skills: Experience with Pharmacy Management Systems (BestRX, PioneerRX, etc), preferred.
- Industry Knowledge: Deep understanding of specialty pharmacy, HUB services, payer contracting, and reimbursement methodologies.
- Competencies: Strong communication, analytical, and problem-solving skills. Ability to prioritize projects and work autonomously.
- Ability to travel up to 10-15% domestically
Nice To Haves
- Knowledge of Medically Integrated Dispensaries (MID) preferred
- Experience with specialty pharmacy and GPOs, preferred
Responsibilities
- Relationship Management: Be a primary point of contact and trusted advisor for strategic programs groups, internally and externally. Identify member needs and pain points, guiding them through state regulations, claims, and distribution processes.
- Optimize Pharmaceutical Operations: Analyze and improve workflows, supporting incoming claims and verifying accuracy based on state regulations. Proactively resolve issues, using data to find root causes and prevent future problems and working closely with cross-functional partners
- Ensure Compliance & Manage Risk: Educate operations to adhere to Federal/State regulations and industry standards. Prepare and review documentation for internal and external audits (e.g., for claims or contracts).
Benefits
- Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
