Advisor Network Operations MW, Radio & Ops

Enbridge•Houston, TX

6d•$80,000 - $101,000•Hybrid

About The Position

Are you a seasoned MW & Radio Communications authority who thrives on keeping critically important networks running perfectly? If so, we’d love to hear from you! We’re looking for an experienced professional with hands on expertise in deploying, optimizing, and supporting enterprise radio systems to join our team. In this role, you’ll play a key part in shaping and supporting our radio operations to drive robust, secure, and scalable communications that underpin essential business, SCADA and OT environments. If you’re passionate about groundbreaking radio technology, operational excellence, and making a real impact in complex network environments, this is your opportunity to lead from the front!

Requirements

5+ years of demonstratable experience in designing, building, deploying, testing, and supporting enterprise radio infrastructure along with a university degree in computer science, networking, engineering or a related subject area
Solid understanding of radio fundamentals and technologies in addition to experience in supporting microwave radio configuration and implementation along with hands-on experience with Nokia MW systems
The ability to lead business relationships across departments and understand business requirements to deliver on core projects and initiatives while also having prior experience managing vendor relationships and ensuring SLA alignment
Show a consistent track record of managing complex communication projects from start to finish while being a strong problem solver with the ability to troubleshoot complex network issues
Offer working knowledge of PtP/PtMP systems (VHF, UHF bands) LMR, and cellular in addition to experience in support microwave radio, configuration and implementation
Provide strong working knowledge and hands on experience with networking technologies, including routing, switching and SDWAN along with working experience with network security principles and standard methodologies, including the implementation of OTA encryption
An excellent written/verbal communicator with the ability to explain technical concepts to non-technical partners while being experienced with service ticketing systems (e.g., ServiceNow) and adherence to ITIL processes
Knowledgeable of towers and maintenance, FCC and ISED licensing as well as knowledge of Telecom sites design development, power systems, cabling and grounding
Experienced with network monitoring and management tools such as SolarWinds, Sierra Air Link Manager, CN Maestro, Provision, IMS, etc.

Nice To Haves

Experience working in oil & gas environments

Responsibilities

Operational Support: Deliver advanced technical support for network operations, including 24/7 on-call support. Provide incident response and troubleshoot network issues, performance and functionality to ensure delivery of reliable network services
MW Radio System Design and Implementation: Support deployment, and optimization of enterprise-scale systems including SCADA remote communications.
New Technology and Infrastructure Development: Provide comprehensive network solutions to meet business/Scada/OT requirements, ensuring high availability, security, and scalability, and implement rollout of new network technology
Technology Testing and Validation: Conduct thorough testing and validation of new communications technology to guarantee performance and reliability.
Technology Integration: Integrate new technologies into existing network architectures, ensuring seamless connectivity and performance enhancements.
Risk Management: Identify and document network risks, collaborate with risk assessment teams, and implement remediation plans.
Documentation: Develop and maintain detailed network documentation, including design blueprints, configuration guides, and operational procedures.
Automation: Automate routine tasks and integrate new technologies into existing networks to improve overall infrastructure.
Problem, Incident and Change Review: Participate in incident review and RCA sessions, and present network changes at CAB and TAB meetings.
Cost Optimization: Proactively identify and implement cost-saving measures within the network infrastructure.
Project Support: Provide support for business projects including M & A involving requirement gathering and review and translating requirements into technical network architecture.
Vendor Management: Manage vendor relationships, including negotiating contracts, and ensuring SLA compliance.

Benefits

PPO & HSO plans (only HSA if participate in the HSO)
12 US Paid Holidays + PTO
Family Illness days
Military Leave (provides up to two years of paid leave with benefit continuation)
Benefits coverage starts on Day 1
Savings 401k match 6% match – immediate vesting
Pension Regular full-time and part-time employees can participate in the plan immediately upon hire
Cash Balance Pension plan, Enbridge makes the contributions (not vested until after 3 years)
The plan is fully paid for by Enbridge, with no employee contributions
Pay credits are between 4% and 11% of eligible earnings, based on age and service