About The Position

Join a dynamic, innovative team at the intersection of business and technology. You'll collaborate across business units to drive impactful digital initiatives, bridging business needs and IT solutions. Expect a culture that values continuous learning, accountability, and creative problem-solving, with broad exposure to digital transformation projects and opportunities for career growth.

Requirements

  • Bachelor's degree in MIS, Computer Science, or a related field, or 4 years of relevant experience.
  • 1+ years of hands-on experience in business analysis, requirements management, or a related IT/business role.
  • Demonstrated ability to collect and analyze data, identify trends, and present actionable insights.
  • Proven skills in facilitating requirements gathering sessions and translating user needs into clear business requirements.
  • Strong analytical mindset with the ability to make sense of complex, sometimes contradictory information.
  • Excellent communication, documentation, and organizational skills.
  • Legal authorization to work in the country and ability to comply with site safety policies.
  • Willingness to provide day-to-day and after-hours support (24x7) and ability to obtain a TWIC credential.

Nice To Haves

  • You thrive in complexity, quickly getting to the core of issues and separating root causes from symptoms.
  • You're action-oriented, tackling new opportunities and challenges with energy and urgency.
  • You optimize work processes, always seeking ways to improve efficiency and quality.
  • You bring business insight, understanding both the big picture and the details that drive organizational success.
  • You cultivate innovation, suggesting and applying new ideas and methods to help the organization succeed.
  • You have experience with business intelligence tools, data analysis platforms, or requirements management software.
  • Proven leadership and teamwork skills, with the ability to influence others and work effectively with both local and remote teams.
  • Customer-focused, solution-oriented, and digitally savvy.

Responsibilities

  • Collaborate with stakeholders to design and implement value-driven digital solutions, including process digitization, wireless sensor deployments, and data analytics.
  • Identify, elicit, and document project and process requirements, ensuring clarity and traceability throughout the project lifecycle.
  • Develop and support solutions using Microsoft Power Platform (Power BI, Power Automate, Power Apps), and pilot innovative projects such as Electronic Work Permits, AI, and IoT sensors.
  • Conduct research and analyze data to uncover key trends and inform decision-making.
  • Facilitate workshops, focus groups, and user acceptance testing to gather and validate business requirements.
  • Analyze and document current ("as is") and future ("to be") business processes, identifying gaps and recommending solutions.
  • Partner with internal digital teams, external vendors, and site infrastructure/support teams to meet customer needs and enhance productivity.
  • Maintain high-quality technical and user documentation, ensuring data integrity and backup.
  • Assist in IT budget development, forecasting, and reporting.
  • Act as a 24x7 contact for critical application escalations and provide after-hours support as needed.
  • Share knowledge and lessons learned with peers, fostering a culture of innovation and continuous improvement.

Benefits

  • Annual Variable Cash Incentive Program (VCIP) bonus
  • 8% 401k company match
  • Cash Balance Account pension
  • Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
  • Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Petroleum and Coal Products Manufacturing

Number of Employees

5,001-10,000 employees

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