Advisor-HR Technology

FedEx • Harrison, AR

71d

About The Position

Supports the delivery, integration and continuous improvement of HR technology solutions by supporting system development, vendor coordination, and ensuring alignment with enterprise IT architecture and business needs.

Requirements

• Engineering/Science, Human Resources Technology, statistics, math or other related analytical fields plus five (5) years of experience providing application support and business systems analysis.
• Strong computer skills with experience using statistical software and reporting interfaces, data mining tools, machine learning techniques and data visualization: Statistical Analysis Software (SAS), Structured Query Language (SQL) and Spotfire.
• Advanced knowledge of big data implementations.
• Proven experience working with third-party vendors and managing system lifecycles.
• Technical writing, required.
• Familiarity with HR systems (e.g., Human Capital Management (HCM), timekeeping, payroll, talent management, benefits, employee experience) and their integration across back-office platforms.
• Experience implementing complex projects, highly desirable.
• Solid understanding of the software development process, including requirement gathering, analysis/design, development tools/technologies, release/version control, contemporary testing methodologies and deployment management.
• Excellent analytical and problem resolution skills including troubleshooting.
• Ability to communicate effectively with all levels of management, employees and outside vendors.
• Proven ability to partner with both internal technical and non-technical staff as well as third party vendors to deliver effective results.

Responsibilities

• Analyze abstract concepts and recommend resolutions using a combination of business and systems expertise.
• Collaborate with HR and IT stakeholders to gather, document and prioritize system enhancements, configuration changes and reporting requirements.
• Monitor HR system performance and support testing, upgrades and deployments to maintain solution stability and user satisfaction.
• Support integration efforts for enterprise HR systems (e.g., payroll, timekeeping, benefits) to ensure accurate, connected data flows.
• Coordinate with IT vendors and service providers to ensure timely delivery, performance management and manage vendor contracts, service-level agreements (SLA's), and support escalations to ensure clear accountability and adherence to service expectations.
• Maintain accurate reports and dashboards to enable insight-driven decisions related to HR technology and operational performance.
• Support strategic planning by providing input on HR system roadmaps, dependencies and vendor alignment.
• Mentor less experienced team members.
• Ensure compliance with the information security policy and standards for all HR Technology applications.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Perform other duties as required.

What This Job Offers

• Industry: Couriers and Messengers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees