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Do Great Things! Durham Technical Community College is hiring an Advisor in the Financial Aid & Veterans Services Department. This position is responsible for providing a prominent level of customer service, advising, and support to students on all aspects of financial aid and basic student account information. The Financial Aid Advisor initiates and/or implements corrective action as needed to ensure that an excellent standard of service and an elevated level of student satisfaction is maintained, facilitates the resolution of difficult and/or unusual situations related to student financial aid issues, demonstrates cultural competency, and actively seeks to grow in this area.