Advisor, Configuration / Release Engineering

Merative

4d•Remote

About The Position

Micromedex by Merative is looking for a Release and Maintenance Manager to manage the release life cycle and maintenance planning for the Micromedex portfolio within Engineering. In this role, you’ll ensure that product releases are delivered predictably, with high quality, while maintaining stability in production environments.

Requirements

Deep domain knowledge in clinical support decision systems
Strong technical knowledge and demonstrated ability with software development methodologies, including Agile and DevOps practices for healthcare mandatory.
Working knowledge of Atlassian collaboration suite (Jira and Confluence).
Fluent in English.
Bachelor’s degree in computer science or related field or proven industry experience.
12+ years applicable experience in software development

Nice To Haves

Self-motivated and able to work effectively in a remote working environment
Strong communication and collaboration skills to work effectively with cross-functional teams and stakeholders creating strong networks
Strong triage capabilities with ability to analyze data and metrics to assess release performance and identify areas for improvement
Demonstrated ability with version control systems, continuous integration/continuous deployment (CI/CD) tools, and release automation technologies.
Detail-oriented mindset with strong problem-solving technical abilities to analyze and mitigate unique and ambiguous issues that arise during release process
Proficiency in risk management and mitigation strategies to ensure seamless release execution.
Proven transformational experience for organizations

Responsibilities

Develop and maintain the overall release strategy, including timelines, milestones, and deliverables for all Micromedex software releases (e.g. CMS, online, on premise, mobile) contributing to Micromedex business objectives.
Coordinate release schedules, cycles and activities operating across multiple disciplines (development, QA, operations, product management, support) to ensure timely delivery of software.
Manage and document release plans, including content, timelines, metrics and dependencies ensuring transparency for all stakeholders.
Manage maintenance backlog managing complexity to ensure prioritization of issues, effective triage, release planning, transparency, and clear communication on all issues raised.
Collaborate with support, product, engineering, operations and QA teams to ensure that all release criteria are met, including functionality, performance, compliance, security and deployment metrics achieved.
Identify, document, and mitigate risks that could impact the release schedule or quality. This includes contingency planning for delays or issues that arise during the release process.
Regularly communicate with stakeholders, including senior management, to provide updates on release status, support, risks, and outcomes.
Play your part in incident management ensuring timely response, evaluating mitigation options and prioritization.
Oversee post-release evaluations to gather feedback and lessons learned, facilitating continuous improvement in the release process.
Monitor and maintain deployment environments, ensuring their readiness and compatibility with upcoming releases.
Act as the primary point of contact during release activities, coordinating efforts to resolve issues and ensuring successful outcomes
Partner with leadership in transforming the engineering organization leading projects to deliver desired outcomes.