Advisor Business Process Reengineering

Gainwell Technologies LLC

About The Position

In this role, you’ll balance strategic thinking with hands-on execution—supporting process optimization, system enhancements, and operational improvements across Medicaid and related programs. You’ll work closely with stakeholders to translate business needs into practical solutions, helping ensure initiatives are aligned to organizational goals and deliver measurable value.

Requirements

Bachelor’s degree or equivalent experience (Business or related field preferred)
9+ years of experience in process improvement, consulting, or organizational change
Experience with business process re-engineering and technology environments
Familiarity with process design, requirements management, and project management

Responsibilities

Support operational and technical activities while reporting to the Operations Manager
Analyze, design, and implement process improvements using data and technology
Evaluate current processes, identify gaps, and deliver scalable solutions
Provide hands-on IT and programming support as needed
Communicate technical processes (data transfers, systems, phone/voice platforms) clearly
Contribute to the development and improvement of technology products and applications
Support TPL (Third Party Liability) operational practices
Lead cross-functional initiatives and ensure alignment with business strategy
Develop metrics, perform root cause analysis, and track performance improvements
Act as a liaison across teams for process improvement and systems integration
Deliver presentations, training, and updates to stakeholders
Assess risks, timelines, and costs for transformation initiatives