Advisor Accounting Assistance Specialist

Internova Travel Group • New York, NY

86d

About The Position

Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel agencies. More than 1,500 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC’s combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients.

Requirements

• 5 years experience in travel agency accounting.
• Ability to think ahead, anticipating problems and risks.
• Ability to work independently, follow through and complete tasks.
• Strong team player with organizational skills.
• Self-motivated, driven, and flexible.
• Excellent customer service skills.
• Work effectively in a fast-paced environment.
• Agresso/NetSuite experience a plus.

Responsibilities

• Provide support for Salesforce operations.
• Ensure operational system readiness and coordinate with the accounting desk to uphold service level agreements.
• Take on ad hoc tasks and initiatives to create a revenue department.
• Reach out to advisors to invoice on their behalf and charge a fee.
• Escalate issues to senior management as required.
• Learn Salesforce and follow the SLAs.
• Communicate with Independent Contractors and resolve issues.
• Report issues as needed for future processes, application or operational enhancements.
• Work with internal support teams to identify and solve day-to-day agent commission issues in a timely manner.
• Assist and reconcile with in-house vendors (Italian Journey & Sophisticated).
• Identify and work on Card connect script and issues.
• Work on special projects and enhancements.
• Provide advisors with the option to invoice on their behalf for a fee and identify methods through which AAA can generate revenue.
• Review, identify & void vendor receivables.

Benefits

• Choice of two medical plans and two dental plans.
• Vision insurance.
• Flexible spending accounts (FSAs).
• Company-paid life insurance and AD&D.
• Optional additional life insurance and AD&D.
• Disability insurance.
• Paid parental leave.
• Paid time off.
• 401k Plan with company match.
• Discounted employee travel options.
• Access to LinkedIn Learning webinars and courses.
• Discounted pet insurance.
• Discounted auto, home, & renters insurance.

What This Job Offers

• Number of Employees: 1,001-5,000 employees