Advising Specialist for Calendar Unification

Seattle University

11d • $52,000 - $55,000 • Onsite

About The Position

Reporting to the Lead Advisor in the assigned college advising center, this position provides administrative and academic specialist support to academic advisors and undergraduate students through the transition from quarter to semester terms during the calendar unification at Seattle University. Each of the four temporary advising specialists will work as part of a dynamic, student-oriented advising center team, as well as work collectively across University Advising on projects related to the calendar unification and student retention. The temporary advising specialist role requires creativity, attention to detail, and comfort learning and teaching new technology.
Please note that this position is a limited term appointment and, while currently scheduled to end on June 30, may conclude earlier if the needs of the university require.

Requirements

• Two years of professional experience or an equivalent combination of education and experience sufficient to successfully perform the essential duties listed above.
• Ability to interact with diverse groups of people with a professional demeanor.
• High attention to detail and ability to review and synthesize complex information.
• Ability to communicate effectively by telephone, in person, and via written communications.
• Ability to maintain composure under stressful situations and to adjust to new situations.
• Ability to learn to use electronic tools like Microsoft Office Suite, Canva, Slate CRM, and Workday to a high level of competency.
• Inclination to ask for assistance, when needed.

Nice To Haves

• Bachelor’s Degree.
• Experience creating content for social media, including Instagram and Tiktok.
• Experience with public speaking.
• Experience working in higher education.

Responsibilities

• Support Academic Planning through Semester Transition (40%): Assist with the review and creation of quarter-to-semester transition materials (excel files, curriculum flowcharts, sample degree plans, course translation guides, etc. Publish and maintain files in Seattle University's SharePoint intranet site.
• Support creation and revision of academic plans for students that integrate their completed courses on the quarter system with their future required courses in the semester system to ensure degree requirements are met for an on-time graduation.
• Investigate and understand the degree requirements under both quarter and semester calendars for the majors represented in the assigned school or college.
• Provide ample notes to inform academic advisors of decisions and questions for their review with students.
• Learn and operate the degree planning software in both Colleague and Workday. Provide technical support for academic advisors in learning the new platform (Workday).
• Identify potential irregularities and inaccuracies within the software implementation and/or course scheduling and report to supervisor.
• After registration, review student schedules term by term to ensure individual academic plans are followed; flag any students who deviate from their plan for their assigned academic advisor.
• Float to assist other schools and colleges, depending on the timing and urgency of curriculum conversions.
• Student Outreach (15%): Participate in phone-calling campaigns and other forms of student outreach, using the Slate CRM platform.
• Assist academic advisors with outreach to their student caseloads for the purpose of scheduling meetings, providing information, or seeking student input.
• Respond to academic concerns and student referrals in Slate, when appropriate.
• Student Programming and Communications (20%): With direction from the Senior Director for University Advising, develop and implement strategies for informing students about academic advising, the transition to semesters, alignment with Cornish College of the Arts at Seattle University, and student responsibilities around these key transitions.
• In coordination with the Marketing and Communications office, assist to create informative content for social media, internal and external websites, and print materials.
• Assist with the coordination and organization of events for students, including Registration 101 workshops and Academic Planning /Calendar Unification information sessions.
• Coordinate logistical arrangements for events, meetings and workshops, including room reservations, setup, electronic registrations, tech support needs, and catering.
• Schedule and participate in tabling events to reach a broad range of students with information about the individual academic plans and registration timelines.
• Administrative support to a school/college Advising Center (25%): Support the advising center in welcoming student walk-ins, phone calls, and e-mails.
• Provide primary coverage of the advising center central email address, answering general questions and routing more specific requests to the appropriate advisor
• Inform students on academic forms, processes, procedures, and resources related to SU and the school/college.
• Support scheduling advisor-student appointments.
• Assist with the coordination and dissemination of information to support student success.
• Outreach to students who are required to meet with an advisor for Education Plan approval, Academic Standing, and other circumstances.
• Other duties as assigned: Respond to changing needs and tasks with flexibility and creativity.

Benefits

• Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.
• Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person.
• Choose from three different medical plans, a dental, and vision insurance programs.
• Protect your income with life, short & long-term disability coverage.
• Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%.
• You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events.
• Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level