Atrium Health-posted 3 months ago
$28 - $42/Yr
Full-time • Mid Level
Winston-Salem, NC
Ambulatory Health Care Services

The Advising and Academic Support Coordinator supports the objectives and outcomes of the faculty advising and academic support program in collaboration with the Associate Dean, Program Manager, and Faculty Advisors. Providing guidance and administrative coordination to ensure success across the Winston Salem and Charlotte campuses. This position plays a key role in supporting the goals and outcomes of the MD Office of Student Affairs under the strategic direction of the Associate Dean for Student Affairs and direct supervision of the Manager, Faculty Advising and Student Support. Responsibilities include preparing, analyzing, and reporting on advising progress and trends, identifying potential issues, and recommending improvements to enhance program effectiveness. The role represents both the advising program and academic support in various capacities, ensures compliance with accreditation standards, and contributes to key Student Affairs initiatives, events, and functions. Success in this position requires strong attention to detail, effective prioritization, and the ability to review and interpret data to inform decision-making and continuous improvement. The candidate will be a team player focused on using qualitative and quantitative data for the greater good of the Wake Forest University School of Medicine - Undergraduate Medical Education (UME).

  • Supports the planning, implementation, coordination, and evaluation of advising and academic support programs in support of the School of Medicine.
  • Coordinates the successful and timely completion of tasks within projects.
  • Assists Faculty Advising and Academic Support programs.
  • Manages data for applicable databases including EAB Navigate to produce outcomes information for quality reporting and operational initiatives.
  • Collaborates with Events Coordinator to plan and coordinate advising events.
  • Supports Student Affairs functions and events including commencement, matriculation preparation, new student orientation, White Coat Ceremony, Match Day Ceremony, and other events.
  • Ensures compliance with national and accreditation standards and timelines.
  • Attends meetings with appropriate staff and faculty to provide and gather information.
  • Promotes a cooperative work environment through communication skills and team building.
  • Manages the preparation of compliance and progress report monitoring.
  • Participates in the analysis of data and writing of accreditation progress and reports.
  • Prepares periodic analyses and reports reflecting progress and trends of ongoing programs.
  • Identifies and anticipates potential issues and risks and makes suggestions for improvement.
  • Responsible for project, technical, and administrative support.
  • Maintains data systems related to quality and performance improvement.
  • Performs additional tasks and responsibilities as directed by supervisor.
  • Supports operational policies and procedures related to the Residency Preparation Process.
  • Reviews MSPE letters, updates templates, and collaborates with faculty on content.
  • Supports the distribution of tokens to the rising M4 class and monitors application statuses.
  • Supports logistics for Match Week and SOAP.
  • Manages the peer tutoring program, including communication and data tracking.
  • A.S. or B.S. Degree in Business Administration, Healthcare or related field required.
  • Minimum of five (5) years of experience in higher education.
  • Excellent interpersonal and relationship skills.
  • Exceptional organizational skills and demonstrated administrative experience.
  • Ability to work with others in a collegial atmosphere.
  • Familiarity with state and federal regulations pertaining to management of student records.
  • An advanced degree or certification in higher education management or administration preferred.
  • Knowledge of medical terminology preferred.
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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