Adventure Guest Representative (2026 Season)
About The Position
For 53 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation. The Adventure Guest Representative position is seasonal and runs from early May to late September and must be available to work weekdays/weekends and morning/afternoon shifts. This role works in both at the Adventure Center and the Photos building, located along the banks of the Nantahala River, where all Nantahala campus adventure activities check-in. The Adventure Guest Representative will engage in the process of guest activity check-in, reservations, payment retrieval, guest service, retail and photo sales.
Requirements
- Ability to maintain a high level of professionalism with superb communication skills and minimal supervision
- Proven writing and verbal communication skills
- Demonstrate decision making and troubleshooting ability
- Capacity to multitask while remaining calm in a fast-paced and highly demanding work environment
- Willing and able to commit to seasonal nature and demands of this position including start date, end date, and scheduling variability throughout.
- Must be able to work in variable and sometimes adverse weather conditions.
- Must be able to sit or stand for long periods
- Must be able to lift at least 30 lbs
Responsibilities
- Displaying proficiency in NOC’s reservations and point of sale systems
- Help guests locate and view their rafting photos at Photo Finish
- Provide photo format and pricing information
- Developing a thorough familiarity with NOC product and services
- Providing guest service regarding NOC activities, lodging, retail, and restaurant hours, and any other guest inquiries
- Creating and modifying guest reservations for NOC activities or other products and services
- Accepting and processing payments and use cash register in accordance with NOC policies
- Maintaining accurate register accounting
- Assisting in stocking and rotation of retail inventories
- Other tasks as qualified and assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
