Adventure Course Operator

THE WOODLANDS TOWNSHIP•The Woodlands, TX

9d•$17 - $17•Onsite

About The Position

Provides support by performing the following duties of The Woodlands Township Adventure Course. Ensures a safe visitor experience and provides excellent customer service.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or General Education Degree (GED).
One (1) year related experience and/or training; or equivalent combination of education and experience.
Must possess a Texas driver’s license within the first ninety (90) days of employment and meet the driver safety policy requirements.
Obtain course specific training Level I Certification from ACCT (Association of Challenge Course Technology) within three months of employment.
Must be at least 18 years of age.
Pass pre-employment drug screening, pass background check, and eligible status on Motor Vehicle Report.

Responsibilities

Welcome and assist visitors or direct them to the appropriate staff member, including fitting customers with harnesses, helmets and other required gear.
Provide on course assistance to customers which includes but is not limited to addressing questions/fears, spotting issues with gear, and assisting customers off the course if not able to continue.
Answer phones; answer routine questions or direct calls to the appropriate staff member, take messages as needed.
Perform cash handling duties, make change, and input fees and issues receipts.
Record amount received and prepares report of transactions using computer software.
Monitor users of the Adventure Course to ensure orderly conduct and patrons are following Course rules/regulations.
Assist Course users in their Adventure Course experience which includes but is not limited to rescues, talking users through a difficult obstacle, managing users and the flow of course traffic, etc.
Provide information on programs, activities and events in person or by phone.
Provide general clerical support including typing, filing and copying.
Utilize company software to enroll customers in programs.
Receive and issue recreation equipment (helmets, harness, carabineers, etc.) and supplies.
Input data into computer for registration process.
Perform facility opening and closing procedures, such as ensuring the facility is secure and ready for the next day’s operation.
Assist with Course programs, activities, special projects and events as required.
Must be comfortable climbing and working at heights of up to 50 ft.
Performs other duties as assigned.