Advanced Therapies Navigator

Shields Advanced Therapies • Boston, MA

1d • Onsite

About The Position

About Shields Advanced Therapies Shields Advanced Therapies partners with health systems to accelerate advanced therapy access and operations, ensuring lifechanging breakthroughs reach more patients. Our management services and technology solutions serve as a horizontal support hub to empower health system-led, world-class advanced therapy care across 50+ disease states. Launched in September 2024, Shields Advanced Therapies is anchored by partnerships with four of the Top 20 Academic Medical Centers in the United States. Additionally, Shields' track record partnering with over 1,000 hospitals across 43 states in prior ventures provides a national channel for expansion. Role Overview The Advanced Therapies Navigator provides comprehensive coordination of all services and systems to provide an organized and efficient multi-disciplinary team approach for the care of patients receiving advanced therapies at a Boston-based Health System Partner. The role will help to shape the development and evolution of advanced therapies at our Boston-based Health System Partner, serving to enhance its overall effectiveness, productivity, and quality. This position serves as the glue for facilitating an organized and comprehensive approach to the management of patients undergoing advanced therapies across settings of care and the trajectory of illness - delivering the best possible clinical outcomes, patient satisfaction, and provider satisfaction in the process. The role reports to the Advanced Therapies Clinical Operations Manager.

Requirements

• Registered Nurse - MA
• 2+ years oncology, transplant, and/or advanced therapies experience
• Bachelors of Arts or Science

Responsibilities

• Coordinate the entry and integration of prospective patients into and through the process ensuring timely evaluations and collaboration among the different disciplines involved
• Execute bespoke pathways tailored to each product covered by the advanced therapy program across Partner's service lines and therapeutic programs
• Develop timeline for therapy based on patient status, product availability, and program schedule
• Ensure evaluations including testing are completed in accordance with program SOPs and in the appropriate timeframe to meet timeline
• Coordinate with manufacturer to ensure manufacturing slot is secured and facilitated and financial assistance is facilitated and secured (if appropriate)
• Coordinate with insurer, pharmacy vendors and/or Partner's pharmacy to ensure mobilization medications are available within desired timeframe
• Communicate with patients and caregivers across care journey, including appointments, testing and procedures, consents, and documentation
• Collaborate with the inpatient and outpatient medical care teams and other services (apheresis, radiology, radiation therapy, cell therapy laboratory, OR, etc.) to coordinate and schedule mobilization, collection, admission and infusion
• Coordinate with relevant stakeholders if/when there is overlap with research (expanded access protocol, off-label use, etc.)
• Assess patient/family physiologic, psychosocial and financial needs. Based upon assessment, make recommendations to social work, financial planning, etc.
• Coordinate transportation, housing, meals, and other patient support programs
• Educate patients and families to assist understanding of the disease, processes and procedures related to mobilization, collection and infusion of cellular therapy products
• Collaborate with program's Financial Coordinators and hospital finance to ensure all required approvals are obtained for procedures as appropriate
• Coordinate all aspects of patient's care , from enrollment to transition of care, and through 15 year follow up, including facilitating data collection requirements
• Transition patient case to appropriate team within or outside of the Health System
• Accountable to ensure that all patients who are being evaluated receive care in an organized, consistent, efficient, and high-quality manner
• Participate in the development of systems and tools for management of the function
• Developing and operationalizing workflows for internal and external patient identification, enrollment, care coordination, and support across all products, disease programs, and sites of care
• Establishing data collection/tracking standards and the development of a data repository and tracking tool over time
• Participate in the development and implementation of clinical programs and procedures and the program's performance improvement and quality programs to promote positive outcomes
• Ensure any data handled at any point throughout the patient journey is tracked in an accurate, organized and consistent manner and made available to quality and/or data management personnel
• Serve as a clinical and educational consultant to the nursing staff, medical staff, management, other members of the health care team and external vendors regarding the management of advanced therapy patients
• Opportunities to participate in the growth of the program and business unit within and outside the Partner Health System, including participating in/travelling to the implementation/integration of programs at other health systems
• Contribute to the development of centralized Navigation function, structured to augment on-site Navigation at Partner Health System and other Health System Partners

Benefits

• Competitive base salary with bonus opportunity tied to outcomes metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level