Advanced Technology Engineer

Toyota Industries Corporation•Indianapolis, IN

About The Position

An Advanced Technologies Engineer develops strong relationships with all Bastian Solutions business units to provide pre and post go-live efforts of Advanced Technology projects. An Advanced Technologies Engineer shall ensure all Advanced Technology Systems continue to operate at optimal levels well into the life of the system and that all clients are happy with the ongoing performance of the system.

Requirements

Bachelor’s degree in an Engineering discipline
Mechanical and electrical experience in the implementation of advanced technologies
Understanding of the Exacta Software and how it interfaces with advanced technologies for logistic solutions
Material Handling automation design and sales experience
CAD experience (AutoCAD)

Responsibilities

Work with the Director of Corporate Strategy on new advanced technologies Bastian is considering as a supplier
Act as a liaison with Advanced technologies and Bastian for all support and maintenance issues
Work with the Unified Support Manager in supporting advanced technologies that existing Bastian Support Personnel are not able to handle.
Create standards on how an advanced technologies should be mechanically installed and electrically wired
Work with the Project Managers and Site Supervisors during installations of advanced technologies by spending time on site to make sure it is being done to our best of breed standards
Support the Manager of Mechanical Installations and team allowing Bastian to internally install our advanced technology solutions
Partners with Project Managers to verify each site meets the necessary requirements before installation begins
Support Projects Managers to optimize the advanced technologies after installation creating peak performance for our customers
Train site teams and how optimize advanced technologies for peak performance
Create a troubleshooting guide for advanced technology end users and Bastian employees
Helps to maintain all our advanced technology installations by making a yearly site visits along with other support personnel that are under warranty or have paid for support.
Make sure all firmware is up to date and that maintenance is being performed while working with Bastian Support Engineers
Create a preventative maintenance plan each advanced technology end user.
Work with Systems Maintenance Manager to provide a preventative maintenance service to our advanced technology end users
Work with engineering manager to create standard designs and layouts for the workstation area around the Autostore ports. Pick to tote, carton delivery, pick to carton, pick to bagger, etc.
Conduct training for Advanced Technology support position within Bastian Solutions and for the client (Maintenance, Project Engineers, Project Managers, BSS Team, Service Technicians, Bastian Support, Sales Force)
Work with Unified Support Manager to ensure enough resources are trained to provide emergency support 24/7 on all Advanced Technology Systems, participate in on-call rotation.
Train with BSS to check and service databases linked to all Advanced Technology performance.
Formalize Super User and Maintenance training.
Provide highest level of technical expertise to minimize the reliance on manufacturer.
Provide Go-Live support to project team to gain knowledge of the system and ease the client’s transition to support.
Attend support kick off meetings to transition from project team to support team.
Ensure all Advanced Technology Systems stay up-to-date by monitoring manufacturer updates and pushing those updates to all clients when released.
Aid in the sales process when requested.
Maintain positive relationship with all Bastian Solutions Advanced Technology clients and use that relationship to promote site tours with Bastian Solutions sales staff.
Write Blog articles and host trade organization events to promote the all Advanced Technology offered by Bastian Solutions