Advanced System Admin Specialist

General Dynamics Mission Systems, Inc•Dedham, MA

About The Position

At General Dynamics Mission Systems, we create the technologies, products and services that help our nation’s heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of what’s possible. Here you’ll work with the best and your talent will be front and center on projects that impact the world. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers’ missions in cyber, RF, undersea, interstellar and everything in between. As an Advanced Systems Administration Specialist, you’ll serve as a front-line interface to users with technical issues by conducting systems analysis and development to keep systems current with changing technologies. Your duties may include installing new software, troubleshooting, granting permissions to applications and training users. You’ll also be responsible for the day-to-day support of server services by performing server administration for physical and virtual server operating systems and configuring, maintaining and troubleshooting of physical and virtual hardware and network related interfaces on servers. And, you’ll perform OS and vendor software patching on servers and monitor physical and virtual servers performance using monitoring tools. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Requirements

Bachelor’s degree in Computer Science, a related field or equivalent experience is required plus a minimum of 5 years of relevant experience; or Master's degree plus 3 years of relevant experience.
Department of Defense Secret security clearance is required at time of hire.
Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
U.S. citizenship is required.
Fully proficient understanding of various operating systems like Windows, Linux, and UNIX.
Intermediate knowledge of TCP/IP, DNS, DHCP, and other networking concepts.
Understanding of cybersecurity principles, firewalls, VPNs, and intrusion detection systems.
Familiarity with virtualization technologies such as VMware, Hyper-V, or similar.
Fully proficient knowledge of backup solutions and disaster recovery strategies.
Ability to configure and manage servers and network devices.
Fully proficient problem-solving skills to diagnose and resolve hardware, software, and network issues.
Proficiency in scripting languages like PowerShell, Bash, or Python for automation tasks.
Experience with system monitoring and management tools like Nagios, SolarWinds, or similar.
Fully proficient documentation skills to maintain system documentation, procedures, and policies.
Ability to analyze complex systems and troubleshoot effectively.
Fully proficient verbal and written communication skills to interact with technical and non-technical stakeholders.
Fully proficient attention to detail for system management and security practices.
Ability to adapt to new technologies and learn quickly.
Ability to work effectively as part of a team and support cross-functional projects.
Solid understanding of server based operating systems.
Enhanced troubleshooting skills within the server OS as well as both networking and storage technologies.
Working knowledge to create and run scripts to automate repetitive processes.

Nice To Haves

Experience working with or familiarity with AI/ML models is preferred.
Creative thinking with the ability to multi-task.
Team player who thrives in collaborative environments and revels in team success.
Commitment to ongoing professional development.

Responsibilities

Serve as a front-line interface to users with technical issues by conducting systems analysis and development to keep systems current with changing technologies.
Install new software.
Troubleshoot issues.
Grant permissions to applications.
Train users.
Perform server administration for physical and virtual server operating systems.
Configure, maintain and troubleshoot of physical and virtual hardware and network related interfaces on servers.
Perform OS and vendor software patching on servers.
Monitor physical and virtual servers performance using monitoring tools.
Responsible for managing the functionality, efficiency, configuration, maintenance, and troubleshooting of both physical and virtual hardware including those in lab environments and computers running on one or more operating systems using monitoring tools.
Work with customers to identify, isolate, and resolve problems with server that are affecting other services.
Execute, maintain, and promote Security Compliancy and Process Improvement processes and policies.
Express and discuss technical topics effectively within team environment.
Conduct systems analysis and development to keep systems current with changing technologies.
Carry out specific assignments to repair defects, perform upgrades and preventative maintenance in primary domain.
Perform Operating System and vendor software patching on servers.
Run scripts and tools to automate repetitive processes and provides inputs for improvements.
Configure, maintains and troubleshoots network related interfaces on servers.
Performs troubleshoots and does analysis of alerts on Servers.
Key contributor in identifying, implementing, reviewing, approving, and analyzing new performance metrics to optimize the environment for efficiencies and identify additional improvement opportunities.