Advanced Reliability Quality Engineer (Warren, MI)

GM • Moraine, OH

11d • Onsite

About The Position

Responsible for rapid problem solving, warranty part analysis and mitigation and data analysis specific to diesel engines and parts; developing and administering reliability and warranty action plans and reports for senior management, engineers, and dealer maintenance/service specialists. Lead improvement of GM warranty evaluation ratings.

Requirements

• Bachelor Degree in Mechanical/Electrical/Automotive Engineering or equivalent experience
• 6 years experience in engine or vehicle assembly line
• Experience in Diesel Engines
• Must have ability to bend, crawl, stand, stoop and kneel in order to repair vehicles, and lift approximately 50 lbs.
• Ability to travel 40% of the time or higher based on business needs domestically and/or internationally
• Proficient PC skills in Windows application including Excel, Word, Access and PowerPoint and MS Power App.
• Excellent written and verbal communication skills for effective report writing and delivery
• Manufacturing warranty experience
• Proficient in conducting engine failure and failed component analysis
• Skilled in basic metrology and foundational knowledge of engine and vehicle design, production and operations
• Proficient in technical communications and skilled in maintaining bilateral communications with issue owners.
• Possesses high level of professionalism and integrity with a strong work ethic
• Ability to see opportunities and be a self-starter with intrinsic focus on securing high value results for the organization without need for constant micromanagement.
• Thorough understanding of manufacturing, QOS reliability process and requirements

Nice To Haves

• Experience running VSPY
• INCA experience

Responsibilities

• Reduce warranty cost expenditures and customer impact related to a medium duty diesel engine program.
• Conduct technical root cause analysis of failed engines and failed engine components.
• Publish warranty investigation reports based on failed part analysis, dealership visits, phone contacts and returned parts
• Maintain log of returned parts including key claim information, status and tracking details
• Communicate investigation reports to appropriate teams and collaborate to identify, develop and implement solutions
• Develop test methodologies and apparatus to conduct physical testing of warranty return parts
• Develop expertise in hands on repair methodology for various engine component failures.
• Monitors field (engineering, manufacturing, dealerships) for the effectiveness of countermeasure
• Identify improvements to service procedures as opportunities present themselves.
• Performs miscellaneous jobs as related to assigned duties
• Reports to Manager, Reliability Engineering

Benefits

• From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
• Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees