Advanced QA Engineer

Light & Wonder-posted 10 days ago
Full-time • Mid Level
Raleigh, NC
5,001-10,000 employees
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The Advanced Quality Engineer will execute the Quality strategy and goals for the global organization. This position will report to the Senior Manager of Global Quality. The Advanced Quality Engineer is one of the leading sources of quality related expertise within the organization and is responsible for driving the quality of charitable gaming while assisting with other quality initiatives.

  • Develop and implement software quality management processes and procedures to ensure the delivery of high-quality software products. This includes designing and implementing quality initiatives to improve quality (5-Why analysis, test strategies, etc.)
  • Define quality metrics and Key Performance Indicators (KPIs) to measure the effectiveness of software development and testing processes.
  • Establish and maintain quality assurance standards and best practices across the organization.
  • Build relationships and collaborate with cross-functional teams, including software development, product management, and customer support, to drive continuous improvement.
  • Conduct quality reviews and audits of software artifacts, including requirements, design documents, code, and test plans.
  • Develop & execute strategies for risk management & mitigation in software projects.
  • Build a culture of quality (awareness, motivate/inspire organization on role of high-quality in the business)
  • Monitor industry trends and advancements in software quality management practices, and incorporate relevant innovations into the organization's processes.
  • This role will have a strong emphasis on charitable gaming slot quality.
  • Extensive experience in software quality assurance or quality management roles, with a track record of success in delivering high-quality software products.
  • Strong understanding of software development lifecycle (SDLC) methodologies, including Agile, Scrum, and Waterfall.
  • Proficiency in quality management tools and techniques, such as statistical process control, root cause analysis, and failure mode and effects analysis (FMEA).
  • Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.
  • Ability to adapt to changing priorities and manage multiple tasks in a dynamic environment.
  • Strong analytical and problem-solving skills, with a keen attention to detail.
  • 5-8 years of minimum hands-on experience.
  • Bachelor's in Computer Science, Engineering, or related field.
  • Relevant certifications, such as Certified Manager of Quality/Organizational Excellence (CMQ/OE) or Certified Software Quality Engineer (CSQE), are a plus.
  • Gaming industry experience is preferred, but not required
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