Advanced Practice Provider Manager, Urgent Care Service Line

Rochester Regional Health • Rochester, NY

122d • $100,000 - $150,000

About The Position

Great leadership isn't just about managing teams—it's about setting a vision, shaping culture, and driving real change. At Rochester Regional Health (RRH), we're redefining APP leadership across acute, hybrid, and ambulatory care. We need a strategic, high-impact leader to help shape the future. The Service Line Manager for Advanced Practice Providers within Urgent Care will work with healthcare providers, nursing and operational leadership to assure the delivery of state of the art clinical care. With that, he/she will operationalize the core RRH values by developing and sustaining an environment which supports excellence in the Advanced Practice Provider (APP) clinical practice and the care of the patients. Facilitating both clinical education and clinical investigation to advance the art and science of professional practices and promoting the professional development of APP workforce across RRH are also responsibilities for the Service Line Manager.

Requirements

• Master of Science in Nursing or Bachelor's of Science in Physician Assistant Studies.
• Advanced Practice Provider with current licensure in NYS.
• Nationally Board Certification.
• Previous experience in a leadership role.

Responsibilities

• Develops, disseminates, enforces and maintains standard APP best practices, projects, programs, policies and guidelines.
• Continuously reevaluates the effectiveness of the APP workforce staffing models and makes changes as indicated.
• Participates on committees, task forces, interdisciplinary and interdepartmental forums that are concerned with patient care and the APP practice.
• Supports and participates in educational and research programs of the RRH affiliates.
• Facilitates optimal scheduling and cross department workforce sharing and optimization.
• Demonstrates leadership and influences others in both the internal and external environments to promote optimal care to individual patients and optimal health care services to the public.
• Oversight of orientation and on-boarding of newly hired APPs.
• Assures the ongoing development of programs and provides support for all APP staff, novice to expert, to learn the skills required for their role and for their continued professional development.
• Collaborates with operational leadership to prepare, monitor, and maintain approved budget in relation to APP salary and wage budget, clinical supply and expense operating budget and clinical capital equipment budget.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Hospitals
• Education Level: Master's degree