Advanced Practice Clinician Manager – Minneapolis, MN

Planned Parenthood North Central States•Minneapolis, MN

7h•$124,000 - $145,000•Hybrid

About The Position

Under immediate supervision of the Associate Medical Director of Family Planning, the APC Manager performs a wide variety of functions. Primary responsibilities include creating a culture where the norm is high-functioning clinicians who lead their team(s) to provide evidence-based quality care resulting in exceptional customer service. Other responsibilities include direct supervision of clinicians at designated center sites in addition to maintaining clinical skills in providing direct patient care. APC Managers are advocates in implementing our mission of “Advancing and protecting sexual and reproductive healthcare for all.” They may perform other related duties as assigned.

Requirements

Current active, unencumbered state license as a Registered Nurse and APN in the state you are covering or active license as a Physician’s Assistant. National certification by appropriate authority as Advanced Practice Nurse or Physician Assistant.
Advanced degree, minimally Master’s Degree
Two (2) plus years work experience with progressively responsible duties.
Leadership experience necessary.

Responsibilities

Provides direct supervision to assigned group of clinicians.
Leads clinicians in development of a culture that fosters positive attitudes and trust among staff to achieve goals and objectives.
Assists clinicians in creating and maintaining a team-based plan to meet PPNCS goals and objectives.
Supports and leads clinician team through changes in the business. Serves as a role model to staff and peers in meeting standards for agency revenue, expense / margin, visit volumes, and quality health care.
Maintain a strong working knowledge of Planned Parenthood policies and procedures and apply them to patient and clinic services. Monitors and evaluates clinician staff adherence to policies and SOPs in their daily performance.
Act as a consultant to PPNCS clinicians and clinic support staff; take on-call shifts as assigned.
Participate and present agenda items in regular clinician meetings, conduct regular 1:1 meetings with direct reports.
Lead and participate in workgroups as appropriate and assigned.
Evaluate and monitor clinician performance, including annual review of clinical skills, audits of clinician and support staff charting, billing and coding, and annual CLIA competency and semi-annual CLIA proficiency assessments.
Understand and review data with clinicians from various tools including Tableau, Patient Activity Tracker, and weekly Dashboards.
Model performance and health center operations metrics.
Model, communicate, and celebrate workplace values.
Perform all essential duties as a PPNCS clinician appropriate for licensure status.
Follow all state laws regarding mandatory reporting.
Comply with state laws governing abortion services.
Partnering with Center Managers in providing a dyad leadership model ensuring cohesive and collaborative patient-centered care among all members of the center teams.
Reinforces a patient-centered service model by mentoring clinicians and setting an example by creating an environment that stresses responsive service delivery. Anticipates patient needs and assures clinicians maintain clinical quality and customer service standards. Responds to patients in a courteous and timely manner.
Take proactive steps to resolve staff issues quickly and efficiently using ongoing, continual feedback. In consultation with Human Resources, responsible for staff performance plans and disciplinary actions.
Works to advance all of the medical services provided at our health centers including family planning, reproductive health services, abortion services, contraceptive services, mental health, and transgender care.
Partners with staff and collaborates with other departments to assure health centers are meeting organizational goals.

Benefits

Medical, Dental & Vision Insurance with equity-based premium tiers
Free, virtual primary care for all employees enrolled in a medical plan: NICE HEALTHCARE. A free, virtual primary care for entire household (in-home available for qualifying locations). Services include: 80 free labs, free x-rays, and physical tests, live, virtual physical therapy, 550+ free medications and more! HealthiestYou – Virtual Care for employees outside of NICE Healthcare’s network.
Proximal Health – Helps members access high quality, cost-effective, providers for certain services and offers $1,500 tax free benefit when members choose a designated provider for eligible services
Employee Assistance Program
Continuing Education Reimbursement: up to $2,000 and 4 paid days off annually.
Flex Spending Account
Life Insurance
Eligibility for Federal Student Loan Forgiveness
Paid time off: PTO starting at .05769 accrual rate per hour worked.
8 hours volunteer paid time off annually.
8 paid federal holidays & 2 paid floating holidays.
Retirement: 403(b) with employer match, 50% for the first 6% deferred
8 weeks Paid Parental Leave
Pet Insurance
Bereavement Leave
Earned Extended Leave
Free subscription to Headspace App
Time off to vote
Employee discounts for electronics, appliances, hotels, gift cards, apparel, cars, fitness memberships, groceries, and at Office Depot, Verizon, AT&T, Dell & more.
Start date flexibility.
Ability to start training before credentialing process in fully complete.
Comprehensive paid training for all health services positions & flexibility with hours per week during training. Training includes classroom, mock clinic, and shadowing shifts.
Travel reimbursement.
Schedules created & sent out 6 weeks in advance.